China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.
Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.
Verified & Updated on: 20/02/21
China Southern Airline Singapore Airport Office Address:
03-89 Passenger Terminal Building 1 Changi Airport Singapore 819642, Singapore
China Southern Airline Reservation office telephone contact numbers:
0065-65420338
Email: [email protected]
Fax: 0065-65420298
Working hours
Mon-Fri 0900-1700; Sat-Sun 0900-1300
Official website: http://global.csair.com/
China Southern Airline baggage services telephone contact numbers:
0065-65420338
For baggage inquiries : http://airport.csair.com/outbaggage/app?service=external/OutWebHomeEn
China Southern Airline Lost and Found: http://global.csair.com/US/GB/INFO/XLFW/LSBA
Phone: 8620-86122921
24*7 Disability Assistance hotline: 1-8446222993
Domestic ticket service
Domestic hotlineļ¼4006695539-1-1
Overseas hotlineļ¼+86-4008695539-1-4
International ticket service
Domestic hotlineļ¼4006695539-1-2
Overseas hotlineļ¼+86-4008695539-1-4
Service items for Domestic and International ticket serviceļ¼Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.
Hotel, vacation and car rental service
Domestic hotlineļ¼4006695539-1-5
Overseas hotlineļ¼+86-4006695539-1-5
Service itemsļ¼Booking for value-added services.
Refund and change
Domestic hotlineļ¼4006695539-1-1-2
Overseas hotlineļ¼+86 4008695539-1-1-2
Service itemsļ¼Change and refund of domestic/international ticket.
Sky Pearl Club
Domestic hotlineļ¼020-95539-1-6
Overseas hotlineļ¼+86 4008695539-1-6
Service itemsļ¼Service for Sky pearl members
Near-by Airports:
Near-by cities:
Attractions in Singapore:
Queries handled by China Southern Airline Customer care:Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl
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Hi,
Brief description
I was originally scheduled to fly to Yantai then onwards to Guangzhou on 27th Dec where we will take a connecting flight back to Singapore.
However the flight was diverted to Shenyang and stopped there.
About two to three hours later, the flight then flew back to Yantai.
The flight left Yantai after two hours later and flew to Guangzhou.
Due to the delay. we missed the connecting flight and stayed in Guangzhou for a night.
We were put on the next available flight to Singapore on 28th Dec
Copies of written proof from the public transport operator or their handling agents stating the number of hours you were delayed along with the reason for the delay
The insuranc company requires a written proof that the flight was delayed and diverted.
I have also attached the original flight itinerary.
Can you advise on the matter pls?
Thanks