China Southern Airline Airport Office in Urumqi, China 4

About China Southern Airline:
China Southern Airlines Logo
China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.

Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.

Verified & Updated on: 03/03/21

China Southern Airline Urumqi Airport Office Address:
Diwopu Airport, Xinjiang, Urumqi, China

China Southern Airline Reservation office telephone contact numbers:

Official website:

China Southern Airline baggage services telephone contact numbers:
Address: Diwopu Airport, Urumqi, Xinjiang
Email: [email protected]

For baggage inquiries :

China Southern Airline Lost and Found:
Phone: 8620-86122921

24*7 Disability Assistance hotline: 1-8446222993

Domestic ticket service

Domestic hotline:4006695539-1-1

Overseas hotline:+86-4008695539-1-4

International ticket service

Domestic hotline:4006695539-1-2

Overseas hotline:+86-4008695539-1-4

Service items for Domestic and International ticket service:Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.

Hotel, vacation and car rental service

Domestic hotline:4006695539-1-5

Overseas hotline:+86-4006695539-1-5

Service items:Booking for value-added services.

Refund and change

Domestic hotline:4006695539-1-1-2

Overseas hotline:+86 4008695539-1-1-2

Service items:Change and refund of domestic/international ticket.

Sky Pearl Club

Domestic hotline:020-95539-1-6

Overseas hotline:+86 4008695539-1-6

Service items:Service for Sky pearl members

Near-by Airports:

Near-by cities:

Attractions in Urumqi:

Queries handled by China Southern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl

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4 thoughts on “China Southern Airline Airport Office in Urumqi, China

  • Naveed Khan

    My family is arriving in China on 2 October 2019 from Pakistan via CZ6008. My wife is accompanied with 3 x kids and 4 pieces of luggage and she has back pain issue. After arriving at Uramqi she has to board on CZ 6837 to Nanjing.
    Owing to her back pain issue and accompanying kids I fear she might not be able to complete the formalities of Immigration, luggage collection and board on domestic flight all by herself. Therefore, I would request for some kind of assistance on Airport so that she can easily catch the domestic flight without any mishap or worry.
    I shall be very grateful
    Naveed Khan

  • Hana


    we bought tickets from China Southern Airline with a technical break in Urumqui. These are flights No. CZ6022 and return flights No. CZ6021. We need advice on where and with whom we can verify whether we as citizens of the Czech Republic need a visa because of a technical break.

    Thank you for your help.