China Southern Airline Booking Office in Manila, Philippines 18

About China Southern Airline:
China Southern Airlines Logo
China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.

Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.

Verified & Updated on: 21/02/21

China Southern Airline Manila Booking Office Address:
Address:Unit 1808,18th Floor,The Finance Centre,26th Street Corner 9th Avenue,Bonifacio Global City,Taguig City.

China Southern Airline Reservation office telephone contact numbers:
89832582 /82432579
Email: [email protected]
Fax: 632)-243-2609

Official website:

China Southern Airline baggage services telephone contact numbers:

For baggage inquiries :

China Southern Airline Lost and Found:
Phone: 8620-86122921

24*7 Disability Assistance hotline: 1-8446222993

Domestic ticket service

Domestic hotline:4006695539-1-1

Overseas hotline:+86-4008695539-1-4

International ticket service

Domestic hotline:4006695539-1-2

Overseas hotline:+86-4008695539-1-4

Service items for Domestic and International ticket service:Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.

Hotel, vacation and car rental service

Domestic hotline:4006695539-1-5

Overseas hotline:+86-4006695539-1-5

Service items:Booking for value-added services.

Refund and change

Domestic hotline:4006695539-1-1-2

Overseas hotline:+86 4008695539-1-1-2

Service items:Change and refund of domestic/international ticket.

Sky Pearl Club

Domestic hotline:020-95539-1-6

Overseas hotline:+86 4008695539-1-6

Service items:Service for Sky pearl members

Near-by Airports:

Near-by cities:

Attractions in Manila:

Queries handled by China Southern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl

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18 thoughts on “China Southern Airline Booking Office in Manila, Philippines

  • Cynthia Margaretta R. Jose

    I would like to write a letter of complaint on my unfortunate experience with your airline, particularly with your ground crew at the Baiyun Airport in Guangzhou (Canton, China), for my MLA-CAN-LAX fights from August 19 to 21. May I know who to address the letter to? I am now back in Manila and I would like to personally hand carry my letter to your Manila office and to speak with someone of authority – one who can treat a passenger with due respect and provide judicious action. Thank you very much.

    • rhea kho

      I would like to know how long its gonna take to get refund from your ticket .I already contacted my travel agency they I have to wait for 3 mos after 3 mos I contacted them again they said I have to wait for another 3 mos they said it depends to the airlines in able to get my refund. I need answer please. As soon as possible I can’t contact the customer service. Here in Philippines location.


    Please advise whether transit visa is required at Guangzhou while 3 hrs transit time. Manila- Guangzhou- Los Angeles -San Francisco and vice versa. If so, please whether we can obtain the visa in Guangzhou or we apply at any embassy. Thanks.

  • raymond santiago

    i book a flight on oct. 24 to nov. 26 manila-guanzo -los angeles los angeles-guanzo-manila. but i noticed that my wifes ticket from guanzo to china has different time. can you help me change it? i used mobile apps cheapflights when i purchased our tickets.

  • Eloisa Antonio Samoza

    I keep calling the phone # appearing in the website but the response i get is error in calling those numbers..i have an inquiry regarding my flight details on Nov. 26..i accidentally deleted it in my email. Now imhave no idea about my departure time and other details except the date which is Nov. 26. Can you send me, again, my flight details through my email address.

  • Cherry Manansala

    I would like to inquire about excess baggage if the flight will be from SFO to China? 2 23kg Luggage are included in my husband’s flight but he is bringing another extra luggage (total of 3) with the same or lesser weight. How much does he pay in San Fran Airport?

  • Edwin Lignes

    You should update your website regarding the current location of CZ ticket Office in Manila. I came all the
    way from Batangas to see and talk in person your staff regarding reconfirmation of my flight. To my dismayed
    and frustration, as per SG, your office has moved to
    GBC in Taguig. I keep trying to contact your phone
    numbers 524 3626 or 354 1888 or 854 0643. But just
    ringing, no one answers.
    You need to Improve your customer services.
    CZ is so disappointing airline. Way below your standard
    compared to other airlines

  • Rey Bello

    Hello! Can I get the address of your Ticketing Office in BGC, Taguig City, Philippines? I may have to personslly go there to reserve our seats for our upcoming flight to the US, since nobody there is picking up the phone to talk to me. It is so frustrating!

  • Wilfredo Cheng

    Dear CSAIR Philippines,

    For unknown reason, those numbers 0063-2-83541888/0063-2-85243526, is really hard to contact – for so many days. I sent an email to your yahoo email. I hope they will reply back.

    And whenever I am logging in, my password, is not working. If I am in China my staff can fix this. However, after fixing and getting my new password, for the next logging in, it does not work anymore.

    This is happening for almost 10 years, at least. I believer out IT in Philippines is smart and better.

    Thank you.

  • rhea kho

    I would like to know how long its gonna take to get refund from your ticket .I already contacted my travel agency they I have to wait for 3 mos after 3 mos I contacted them again they said I have to wait for another 3 mos they said it depends to the airlines in able to get my refund. I need answer please. As soon as possible I can’t contact the customer service. Here in Philippines location.

  • Lolita Calderon

    Dear China Southern Airline,

    I am Lolita B. CALDERON, booked to fly to Guangzhou, China at 12:00 noon on Thursday October 29, 2020. . But, this morning as I was trying to check in, I was told by the airline check-in staff that I cannot check in and fly today as my negative covid test certificate is not from the accredited hospitals by the airline.

    I was very shocked and saddened to hear it as I had my negative Covid test certificate from St. Luke’s BGC, which is in the list of accredited hospitals by the Chinese Embassy. Mr. Luis Chan was kind enough to assist me and connected me with the Chinese Airline Manager who then talked to my school HR, Ms. Jessica.

    As per Ms. Jessica Wang, my school HR Officer and your airline manager‘s conversation, my flight is rebooked on November 12, 2020 without charges.

    Mr. Luis Chua, assured me as instructed by the Chinese airline manager that I can fly on November 12, 2020 after getting a new negative covid test certificate from one the “updated” list of the China Southern Airline’s accredited hospitals.

    I would appreciate a soft copy of the flight details that shows I am booked at 12:00 noon on November 12, 2020. Thank you so much!

    Please find my attached October 29, 2020 itinerary.

    Hoping for your favorable response.