China Southern Airline Booking Office in Melbourne, Australia 12

About China Southern Airline:
China Southern Airlines Logo
China Southern Airlines was founded in 1988 which has headquarters based in Guangzhou, China . China Southern Airlines operates the largest fleet, most developed route network and largest passenger capacity of any airline in The People’s Republic of China.

Currently, China Southern Airlines operates more than 600 passenger and cargo transport aircrafts, including Boeing 787, 777, 747, 757& 737 and Airbus A380, 330, 321, 320, 319. The airline fleet is ranked the first in Asia and the fifth in the world (Data source: IATA, in terms of fleet size) .China Southern Airlines is the first airline in the world to operate both A380 and 787.

Verified & Updated on: 01/03/21

China Southern Airline Melbourne Booking Office Address:
Level 6, 342 Flinders Street, VIC Australia 3000, Melbourne, Australia

China Southern Airline Reservation office telephone contact numbers:
0061 1300 889 628
Email: [email protected]
Fax: 0061 3 9670 9992

Official website:

China Southern Airline baggage services telephone contact numbers:
Address: TollDnata Melbourne Airport
61 1800 452 308
Fax: 61 3 9297 1883
Email: [email protected]

For baggage inquiries :

China Southern Airline Lost and Found:
Phone: 8620-86122921

24*7 Disability Assistance hotline: 1-8446222993

Domestic ticket service

Domestic hotline:4006695539-1-1

Overseas hotline:+86-4008695539-1-4

International ticket service

Domestic hotline:4006695539-1-2

Overseas hotline:+86-4008695539-1-4

Service items for Domestic and International ticket service:Change or refund for online booked ticket, payment with the assistance of customer service, and complaint of website failure.

Hotel, vacation and car rental service

Domestic hotline:4006695539-1-5

Overseas hotline:+86-4006695539-1-5

Service items:Booking for value-added services.

Refund and change

Domestic hotline:4006695539-1-1-2

Overseas hotline:+86 4008695539-1-1-2

Service items:Change and refund of domestic/international ticket.

Sky Pearl Club

Domestic hotline:020-95539-1-6

Overseas hotline:+86 4008695539-1-6

Service items:Service for Sky pearl members

Near-by Airports:

Near-by cities:

Attractions in Melbourne:

Queries handled by China Southern Airline Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Sky Pearl

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12 thoughts on “China Southern Airline Booking Office in Melbourne, Australia

  • Suzanne Evans

    Hi. Trying to book a flight Sydney to London. I saw China Southern has flights for under $AUS1000 but am finding it hard to book.We (2 adults) want to leave about 20th May and leave London about 13th June. To make the trip not so difficult we would like to do a stopover of 3 nights in Guangzhou both ways. I am finding it really difficult to find flights and to book. Can you please help.
    Thank you,

  • Lien Wu

    Hi team,
    I will be travel in Sept and My agent have booked seats for me and my family but I would like to change to a better seat, how can I do it in advance? I have an elderly travel together with me would like to have seat up front.
    please assist, thanks.

  • Shane Vizard

    Hello my name is Shane I love China southern only way to travel best services I only fly China southern. I’m disappointed my last flight back CZ333 arriving destination cairns Tuesday 7th August on board flight they have electrical problems with tv all the way back to Australia tv movies nothing working very disappointed they could not fix this long flight. I will still always travel with China southern just disappointed this trip back to cairns Australia

  • Colin Stevens

    Had flight cancelled this morning due to typhoon.
    I have not been contacted and have been unable to contact anyone regarding rescheduling.
    I have no idea what to do.
    Communication is absolutely appalling.

  • Nick Brennan

    I have been trying to ring your number in Melbourne re clarification on baggage allowance. I was on hold for over an hour with the message saying all your operators were busy. I gave up after 90 minutes. I was ringing on behalf of my daughter who is hearing impaired and finds it hard to hear on the phone. She is travelling from London to Melbourne on a CSA ticket via Amsterdam Shanghai and Guangzou with a stop over in Shanghai. Her carrier on the London to Shanghai leg is KLM. What is her stowed baggage allowance. The website is confusing.

  • harry wenas

    i TRIED TO SCAN WITH jpeg giff png


    Hi, I need a cheap fare ticket ( Melb to KTM) from 5/04/2019 to 22/05/2019. Can you please help me to find the cheapest ticket on given date? Thank you

  • Paul Michael Trueman

    We have booked our flights to the UK with China Southern, we depart Thursday night 9 May, 2019. Our Reference Number for our booking is OKWQCH. for P. Trueman and S Cetraro. Our e-tickets have not been emailed as yet, could you please forward them to the email address below, thankyou!!

  • John Francis

    We have been trying to contact the Melbourne Office today (27th December) and have been waiting in line for more than an hour. Have now given up! The intent was to confirm a flight for the next day for a relative from Europe. Will just turn up at the airport and hope for the best!

  • Anonymous

    I have been calling in your office regarding confirmation of mobility assistance for my elderly mother and to confirm is there any delays/cancellation of flight due to coronavirus outbreak, but I was on hold for over an hour with the message saying all your operators were busy. I gave up after 90 minutes, despite number of attempts with same thing happening every time. How do passengers approach you for their queries? very disappointing. can you provide me any solution earliest please?