Citilink Airlines Customer Care Phone number | Email


Citilink is a low-cost airline headquartered in Jakarta, Indonesia. It was established in 2001 as a low-cost brand of Garuda Indonesia, set up to operate shuttle services between Indonesian cities. Since 30 July 2012, Citilink has officially operated as a separate subsidiary of Garuda Indonesia, operating with its own callsign, airline codes, logo and uniform. Its main base is Soekarno-Hatta International Airport and Juanda International Airport.

Citilink Airlines Official website: https://www.citilink.co.id/en

Citilink Airlines Online Check-in: https://www.citilink.co.id/en/early-web-check-in-eng

Note: Citilink Airlines Online Check in begins from 30 minutes before departure time.

Check Citilink Airlines flight schedule here: https://www.citilink.co.id/en/flights-schedule

Check Citilink Airlines flight status here: https://www.citilink.co.id/en/flights-status

Citilink Airlines Baggage Allowance

Citilink Airlines

View Citilink Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Citilink Airlines Customer care / support

Citilink Airlines Customer Contact Centre: 08041080808

Citilink International Phone Number: +6231 99208709

Citilink Airlines Contact Centre Business hours: 24 Hour

Citilink Airlines Special assistance

Travel during pregnancy in Citilink Airlines

Pregnancy rules in Citilink Airlines:

  • Expectant mothers can travel in Citilink Airlines Pregnant passenger with gestational age above 36 weeks, are not accepted for air travel.
  • Pregnant passengers are expected to consult a doctor to get a medical recommendation letter or a certificate of airworthiness.
  • The validity of the doctor’s medical certificate is no more than 7 (seven) days since its issue date

*For any special assistance, Contact: https://www.citilink.co.id/en/pregnant-women/

How to change mistakes in your name, flight date and refund ticket in Citilink Airlines?

View How to change mistakes in your name, flight date and refund ticket in Citilink Airlines through the above link.

Citilink Airlines Special Meals

*For any Queries, contact: https://www.citilink.co.id/en/pre-book-meals-menu

How to Web Check-in Citilink Airlines?

Procedure to do web check-in or online check-in Citilink Airlines

  1. Visit https://www.citilink.co.id/en/early-web-check-in
  2. Enter the departure and arrival airport
  3. Select the “Return” or “one way”
  4. Select the departure date and the number of Passenger.
  5. Click “Search Flight”

List of Citilink Airlines Offices Worldwide

Find Citilink Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Citilink Airlines

  • Airbus A320-200
  • Airbus A320neo
  • ATR 72-600
  • Boeing 737-500

Download Citilink Airlines Airlines App for Apple (iphone, ipad, mac) / Android (ios)

Contact Citilink Airlines on social media

Queries handled by Citilink Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Supergreen GarudaMiles (Frequent Flyer).

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