Congo Airways Customer Care 9

Congo Airways is the flag carrier of the Democratic Republic of the Congo. With a paid-up capital of US$90 million, it started operations on 20 October 2015, using two Airbus A320 aircraft acquired from Alitalia. The company serves nine Congolese destinations from its base at N’djili Airport in Kinshasa.
Congo Airways Address:

818 Avenue de la Revolution
6th Street Q / Limete Common Residential

ELEMBO Building:
130 Boulevard du 30 juin

Future Tower:
3642 Boulevard du 30 juin

+243 829781921, +243 829781922

Congo Airways Official website:

Congo Airways Online Check-in: check-in

Check Congo Airways schedule here: schedule

Check Congo Airways flight status here: status

Congo Airways Baggage Allowance

View Congo Airways Hand | Cabin baggage charges in the above link.

Travel during pregnancy in Congo Airways

Pregnant women should bring a medical certificate attesting that her pregnancy does not exceed seven months.

Near-by Airports:

Near-by cities:

Types of Planes / Air craft available with Congo Airways

Total fleet: 4

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-800

De Havilland Canada DHC-8 Dash 8

  • De Havilland Canada DHC-8-400

Queries handled by Congo Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class

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9 thoughts on “Congo Airways Customer Care

  • Adele Boshoff

    I have made an online booking. Lubumbashi to Kinshasa and back -Congo airlines
    How do I make payment from SA? Booking is for Mr Kabunda
    Please treat my request as urgent

  • R Davies

    How do I cancel a Congo Airways flight fro Jo’Burg to Lubumbashi, and Return, dated the Sunday 14th October Out and Sunday the 21st October back.
    coupon number 5822415947287
    I look forward to your kind reply.
    Richard Davies 0027 7635 78358

  • Dieudonne

    Hi, can I extend my flight ticket to another one month? How much does it cost? Thanking for your assistance.
    Mrs Jolie k

  • Pieter Mocke

    Hi, I would like to know if Congo Airways can fly my dogs with passenger plain to Johannesburg, South Africa, I will have all the necessary import permits to South Africa. All I need to know is can this be done with Congo Airways. I have the crates and everything arranged. Please can you assist as we are relocating back to South Africa. Thank you and kind regards Pieter Mocke

    • Pieter Mocke

      Bonjour, j’aimerais savoir si Congo Airways peut faire voler mes chiens avec des passagers à Johannesburg, en Afrique du Sud. J’aurai tous les permis d’importation nécessaires pour l’Afrique du Sud. Tout ce que j’ai besoin de savoir, c’est que cela peut être fait avec Congo Airways. J’ai les caisses et tout arrangé. S’il vous plaît pouvez-vous aider pendant que nous nous réinstallons en Afrique du Sud. Merci et cordialement

  • Pieter Mocke

    Bonjour, s’il vous plaît, puis-je avoir le numéro de téléphone de Congo Airways en Afrique du Sud, l’aéroport ORT ainsi que les heures de bureau. Je vous remercie

  • Noleen Aliphon

    Good afternoon,
    I would like to have a schedule of your flights from Lubumbashi to Johannesburg and return flights with costing please
    Our company is sourcing cheaper flights for all our Expatriates

  • Ruth Fwana

    Bonjour je dois voyager avec ma petite fille de 10 mois de Johannesburg a Lubumbashi, quels sont les documents necessaire que je dois presenter pour passer l’immigration et pourrais avoir le numero de Congo Airways en Afrique du Sud. Merci j’attend impatiemment la reponse a ma demande.