Egyptair Reservation Office in Johannesburg, South Africa Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy 65


Egyptair Reservation Office in Johannesburg, South Africa Phone number, Address, Email, Working hours, Google map location

About EgyptAir:
EgyptAir-logo EgyptAir was established in May of 1932, commenced operations on July 1933 which is one of the worldā€™s pioneer airlines. EgyptAir freight services to more than 75 destinations in the Middle East, Europe, Africa, Asia, and the Americas.

EgyptAir Johannesburg Reservation Office Address: 191 Jan Smuts Avenue , Rosebank Corner, 2nd Floor, Parktown North ,P.O. Box 55349 Northlands 2116

EgyptAir Reservation office telephone contact numbers: +27 (11) 537 7640

International Call Center: +97142306666

Fax: +27 (11) 8804360

Working hours: 08:30 – 17:00 Mo-Fr
08:30-12:30 Sa

Map: View location here



Official website: http://www.egyptair.com/

EgyptAir Online Check-in: www.egyptair.com/online check-in

Note: Online Check in begins 48 hours before departure, and up until 90 minutes before your flightā€™s scheduled departure time.

Check your flight status here: www.egyptair.com/flightstatus

EgyptAir baggage services telephone contact numbers:
N/A

For baggage inquiries : EgyptAir baggage inquiries

Baggage lost and found:Baggage lost and found – EgyptAir

Egyptair Baggage Allowance

Egyptair

View EgyptairĀ Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

EgyptairĀ Customer care / support

EgyptairĀ  Head Quarters: Cairo, Egypt

Egyptair Customer Care Phone Number: 090070000

Email: [email protected]

Egyptair Special assistance

Travel during pregnancy in Egyptair

Pregnancy rules in Egyptair:

  • If the expectant mother is in normal health and has no pregnancy complications, she is normally accepted without medical clearance.

*For any special assistance, Contact: https://www.egyptair.com/special-services/expectant-mothers

How to change mistakes in your name, flight date and refund ticket in EgyptairĀ ?

View How to change mistakes in your name, flight date and refund ticket in EgyptairĀ Ā through the above link.

Egyptair Special Meals

  • Hot Diabetic Meals
  • Hindu Meals
  • Kosher Meals
  • Seafood Meals
  • Low Cholesterol/ Low Fat Meal
  • Vegetarian Meals
  • Food Allergies

*For any Queries, contact: https://www.egyptair.com/en/fly/special-services/Pages/special-meals

How to Web Check-in Egyptair?

Procedure to do web check-in or online check-in Egyptair

 

EgyptAir Call center:

For any complaints, submit an electronic request to

Email: [email protected]

090070000 (within Egypt)

1717 (within Egypt)

002( 02) 26964229 (worldwide)

For any complaints kindly send an email to [email protected] or ask for survey on board
From Sunday To Thursday (8:30 Am till 5:00 Pm)

EgyptAir Online Check-in: www.egyptair.com/online check-in

Note: Online Check in begins 48 hours before departure, and up until 90 minutes before your flightā€™s scheduled departure time.

Check your flight status here: www.egyptair.com/flightstatus

EgyptAir baggage services telephone contact numbers:
N/A

For baggage inquiries : EgyptAir baggage inquiries

Baggage lost and found:Baggage lost and found – EgyptAir

Egyptair Customer Care Support

Check the above link to know the EgyptairĀ customer care phone number, email etc.

List of Egyptair Offices Worldwide

Find EgyptairĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with EgyptAir

Total fleet: 60

  • Airbus A320-200
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A330-300
  • Boeing 737-500
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER

Queries handled by EgyptAir Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, AAdvantage

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65 thoughts on “Egyptair Reservation Office in Johannesburg, South Africa Phone number, Address, Email, Online Check-in, Flight status, Travel with pets, Pregnancy

  • Sarah

    Dear Egypt air,

    I did a refund in July and I would like to find out if you can assist me with the email address that would advise me when the refund will be out.it is no longer showing in the system and i believe you the airline can capture it.
    The ticket number is 077 9051185666
    The name is Jayda Shoukry
    Reasons for refund is because of the wrong name.

    Hoping to hear from you

      • Shenaaz

        I’m really disappointed. I have vouchers that can only be booked via Egypt air office that will be expiring soon. I would love to make a booking but the number just rings. I’ve made several attempts to 0115377640 and it just rings. Could someone please assist me as soon as possible. Please

        Mrs Jeewa
        082460xxxx

  • Piero Ferrari

    Good day Egyptair Johannesburg
    I kindly ask you if possible to change and anticipate my departure date from Milan to Jnb on Sunday 11/12/16 (MS706 + MS839)
    ref ticket is:
    TICKET NUMBER : ETKT 077 2426686690
    BOOKING REF : AMADEUS: Y7B2NL, AIRLINE: MS/Y7B2NL
    name : Ferrari Piero
    Gold card 4000962851
    email: [email protected]

  • Dac

    Why in today’s world of communication would you put your phone number online if you know you won’t pick up?
    I will never ever travel Egyptair nor my family and will never recommend it to anyone.
    In case you want to come back tome which I know you won’t my number is +27 62 875 6116

  • JL Harmse

    Good day
    I am travelling to the UK via Cairo on 28 June 2017
    My flight has an 11.5 hour layover in Cairo
    I would like to enquire as to what usually happens during this period please
    Please advise me
    JL Harmse

  • Tinotenda Chiganze

    I kindly ask to reschedule my flight ..was scheduled to fly from harare to ercan via Jo’burg then Cairo on the 20 th august 2017 but unfortunately I am down with a severe fever ..my flight reference is PIXHCV and was due to catch Eqypt air MS 9447( south African airways SA 23 .I am currently in harare and there is no office here where I can go change my flight..

    Awaiting your response

  • Andri

    Good day

    I can’t seem to reach your offices.

    I would like to enquire on a price of extending a ticket for flight number ms840 leaving on the 30th August from jhb to Cairo changing return to 17th of October 2017.

    Regards
    Andriani Albanis

  • Perle Greenberg

    Trying to contact the Johannesburg office for 2 days now. Phone just ringing. No answer.
    I am trying to book a flight.
    Perle Cell no: 0727798611

  • Pamala dybala

    I am trying to call your office but nobody answers the phone. Can some get in touch with me. Johannesburg.
    0027 834035111 Pamela Dybala

  • David cross

    Jhb office please answer your phone. How are you supposed to get business with deaf people placed at call centres for help?

  • Charlotte Field

    Absolutely disgusting service. I phoned 5 times the lady would not give me her name. My complaint is EMD -0774551910400 REFUND DUE TO AUDIO VIDEO DEFECTS OB MS 840 9 MAR JNB TO CAIROO EGYPT.

    We were booked on business class and they said as soon as we get to Cairo we must hand this in, in CaIRO they send us from pillar to post and nobody could help us. I have phoned 5 times today and still nobody can help. This was not our mistake so I need to be refunded. If I wanted to have a disgusting journey with no entertainment I could have saved far more money going with economic class. But still nobody wants to help. I expect you to come back to me and rectify this problem now.

  • Elgabry

    From Johannesburg. I booked the ticket online yesterday and I send the proof of payment and they never send me the teckit since yesterday I’m calling them and no answer
    Please can you help me?

  • Zaakira Packery

    Hi

    I am trying to contact Egypt Air office after having been informed that my flight is no lo ger available however there is no answer. Is there an alternative number?

  • Irene Mihaletos

    I cannot believe it I am phoning and no one answers the phone at yr reservation office. I pressed all the numbers and the phone just rings. Pse I must spk to some one pse phone me on 082 888 1871. I hve booked on Egypt Air.

  • lilly

    KINDLY COMPLETE THE BELOW BOOKING I KEEP TRYING AND IT FAILS I AM READY TO PAY ONE OF MY BEST LOVED & TRUSTED EMPLOYEE IS STUCK ITS URGENT .ALL HER DETAILS ARE ATTACHED BELOW

    LILLY
    0744912956

    Guangzhou > Johannesburg
    Sat, 21 Jul 2018 | Business Class
    DEPARTURE
    01:35
    Guangzhou, Guangzhou Baiyun International Airport
    ARRIVAL
    14:40
    Johannesburg, O.r. Tambo International Airport

  • Michael Feistel

    reservation number KUNVTW

    First we learned that all passengers first and surnames were swapped by the online booking system. Once we reported this, EgyptAir asked us to pay R 3300 to “correct” it.
    We disagreed and disputed this via mail and verbal conversation, but were almost verbally blackmailed by Nilesh Jadav, Egypt Air Rosebank branch of South Africa:
    “No payment, no re-issued tickets”.

    As not to jeopardize the journey and to avoid retaliation, eventually we paid.
    Then Egypt Air used the ticket re-issuing process as an opportunity to collect another R 1345 “tax” from us. We requested an explanation which was not given to us in a satisfying, convincing sense making way.

    On the 5th of August we send another mail with our view to:

    [email protected]
    [email protected]
    [email protected]
    [email protected]

    With our mail from the 5th of August, Egypt Air has been given the opportunity to tell their side of the story in the mitigation process by close of business August 8th 2018. To much of a disappointment, this has not happened as yet.

    We are claiming to be repaid for the additional “tax” charged R 1345 and R 3300 for the “name change services”. In both cases we only have an acknowledgement of receipt of payment and not an invoice as it would be standard practice for additional services rendered.

    The service received was experienced as incompetent, threatening and not welcoming at all, e.g. not client orientated.

    we can be contacted in South Africa:

    +27 83 441 2195
    +27 72 602 9175

    [email protected]
    [email protected]

  • Desiree Bonfiglio

    Dear EGYPTAIR, I need to change my departure date from Johannesburg to Rome, which was booked on 16 January 2019.
    How can I do this? Your app doesnā€™t give me the possibility to do it.
    Names: Desiree Bonfiglio
    Domenico Di Donato
    Booking code: VQRPH9

  • Chris Havvas

    Been trying to reach your offices on 011 537 7640 for 2 days? No answer. Why bother even having offices. Close it down and you save a lot on rental that you obviously dont need.

  • Nkosie

    Hi. I’m reporting an incident of a booking of flight. I called the Johannesburg offices for 4hours flat without a reply and when I did get a reply the lady on the phone was very rude and unprofessional. She gave me an e-mail address to email my details and wait for the account number so I can book my flight for Sunday. O have waited for over 48hours for the email with account details from Egypt airline. I’m very disappointed and shocked about your services. Till this day I have not been assisted!!!

  • Saaleha Bhamjee

    I’ve returned on an Egyptair flight ina JANUARY and have been battling ever since to be reimbursed for my suitcase that was lost on teh flight. I have tried EVERY possible avenue, including going to the offices at te airport in person. AND STILL, no joy. I have followed procedure and filled out all the requisite paperwork.

  • Hilda de Vrye

    I would like a credit or a refund on the following tickets. My husband and I are no longer able to take these flights as his leave has been postponed till a later date. Please send proof of the cancellation or credit ASAP
    flights from ASWAN to LUXOR
    INTERNET BOOKING EGYPTAIR DATE: 15 OCT 2019
    AGENT: 0001
    NAME: DE VRYE/EUGENE MR
    IATA : 774 93835
    ISSUING AIRLINE : EGYPTAIR
    TICKET NUMBER : ETKT 077 2434642188
    BOOKING REF : AMADEUS: N4S5IM, AIRLINE: MS/N4S5IM
    NAME: DE VRYE/HILDA MRS
    JOHANNESBURG
    ISSUING AIRLINE : EGYPTAIR
    TICKET NUMBER : ETKT 077 2434642189

  • Nebiye ilkin Vural

    cancelled this ticket no 0772434515058 online on the 19th of November after visiting the sisli office in Istanbul Turkey. I recieved a mail that my refund request is being processed. On the 29th of November i recieved an online boarding pass. I immediately emailed the office and online refunds to enquire as to why i am being mailed a boarding pass for this ticket that i cancelled. The office in Istanbul said there is no problem. Online refunds never replied after countless mails. But since the office said its fine i waited patiently 21 working days. It has long passed 21 working days. Where is my money. Is this fraud?
    Egypt air never replies. I wrote to complaints as well. Please reply to this mail or else i will be taking further action. I am a South African citizen which i guess theyStaff at Johannesburg dont know. They said it was the problem of the office in Turkey and it has nothing to do with them. I found out from them that the ticket was not cancelled. I have proof of all my mails and enquiries.

    Regards

  • Andrea Esther Stopforth

    I am trying to phone the 011 537 7640 number but it either just rings or it just drops my call! I need to speak to somebody about paying for extra luggage in advance! Is there another number I can phone?

    Thank you!

  • paul

    hi,
    im a south african and my fiance is an italian.
    we want to book a flight to rome for next wednesday and want to know if we will need any sort of visa for our 4hour transit period in cairo
    thank you
    paul

  • L J van der Merwe

    Good day
    After the resent news about Saudi Arabia suspending all flights for Umrah I would like to know what the situation is currently
    I booked with Sure Mithas travels on Egypt air on 8 March via Cairo to Medinah
    Will this flight be able to enter Jeddah or what is the current situation
    I would like to know as soon as possible to cancel accommodation and other transfers that have been booked already
    Thank you for your assistance in advance
    L J van der Merwe
    Agency ref nr K8GZ7A FLIGHT MS0840 8 MARCH 2020 TICKET 077-3315762324 077-3315762326

  • Ruan

    Hi
    Im battling to speak to a consultant at egyptair in jhb. They advise me to make contact with egyptair to get a refund as our tickets and flights are cancelled
    Been battling now 2 weeks to get this sorted out
    0834563498

  • Wolf

    Hi
    Im battling to speak to a consultant at egyptair in jhb. They advise me to make contact with egyptair to get a refund as our tickets and flights are cancelled
    Been battling now 2 weeks to get this sorted out
    My number in case: +27760814742
    Wolf L

  • Ielgaam Solomon

    Dear egypt Air,

    I requested a refund on tickets that was booked to travel during the COVID 19 outbreak and have received acknowledgement of the refund request but as yet have received no further correspondence from you. Your CPT tel number does not exist and there is no answer at the JHB tel number.
    Please URGENTLY check and advise on booking numbers: 0773748436979
    0773748436939
    0773748436944.

    Your soonest response will be appreciated.
    Regards
    Ielgaam

  • David Archibald

    Good day
    I have been try to contact the Ā Johannesburg Egypt Air Reservation office telephone contact numbersĀ +27 (11) 537 7640 for the past week but without success.
    Is this a valid number?
    If not, please supply correct number or get somebody to call me.
    Its to do with a cancelled flight.

  • Louisa Mayers

    Dear Egypt Air Please assist . Due to the current world wide pandemic we had to cancel our travel plans for December 2020. We received notification in April that travellers with underlying medical conditions will not be able to travel due to covid 19. We forwarded a request in May for the cancellation of travelling. The ref number received is: 154785 0773316259705 submitted on BSPLink with RA 4000729044 and still pending with airline. 154784 0773316259704 submitted on BSPLink with RA 4000729041 and still pending with airline.(paid in March). Up to date we only received replies no refunds received as yet.

  • Vanitha Chetty

    Your staff at egypt air Johannesburg Janine very rude spoke to me as I’m stupid when asked to explain procedure regarding change of flights.

  • Reetal Magan

    I need help. Iā€™m trying to call your office to no avail. I fly out 6 Dec and just received an email stating flight has been cancelled.

  • salomao chivale

    good morning all

    would like to find out when will be resumed the flights from jnb to cairo. i have poxs with suspended flights, can i have e-mail adress

  • SALMA

    It is impossible to get through to the Johannesburg offices customer service. The telephone line just rings and rings.

    I had to go physically to the office to be assisted, the lady at the main desk was helpful.

  • George Peli

    Good day,

    Please see attached. This morning I went on Egypt air app. Just to find out that YOU have changed our flight from Cairo to Sharma El Sheikh on Saturday 16 April to Monday 18 April .

    I will NOT except this change in flight .You are extremely unprofessional that you have changed the flight without my consent. Please note the following :
    ā€¢ This flight was booked and paid on the 13rd October 2021( please see below)
    ā€¢ I have already book and paid for accommodation in Sharma El Sheikh from the 16Th of April
    ā€¢ I DONā€™T and WILL not stay in Cairo for 2 days .
    ā€¢ You have at no time contacted me to consult
    ā€¢ I have even booked and paid extra for specific seats
    ā€¢ At the time of booking and payment was made the flight was not even 20% full

    It is expected that Egypt air will honour my booking and reinstate the traveling plans to the original flight plans . I hereby expect URGENT conformation before COB on Monday 28 December 2021.

    I have never experienced this bad service from any airline . This is disgusting.

    Regards
    George Peli

    From: [email protected] [mailto:[email protected]]
    Sent: Wednesday, 13 October 2021 08:24
    To: George Peli
    Cc: [email protected]
    Subject: Your trip information Peli, Johannesburg, 15 Apr.

    This Message Is From An External Sender.

    Information For EGYPTAIR Web Booking

    Thank you for booking with egyptair.com . Please review your reservation information below.
    Trip Reservation

    Booking reservation number: ā€ŽTM5GGL

    ā€¢ This is your trip information.

    ā€¢ This mail is not a Ticket. You will receive your trip ticket e-mail separately. Please contact us in case of not receiving your ticket(s) within 2 hours from the payment.
    ā€¢ In case your booking includes Austrian railway reservation, you are kindly requested to visit check-in.accesrail.com to check-in within 72 hours before train departure time.
    ā€¢ In case your booking includes Deutsche Bahn AG German Railway reservation, you are kindly requested to visit http://www.rail-checkin.com to check-in exclusively online within 72 hours before train departure time.

    Traveller Information

    Mr George Peli

    Traveller information
    Travel document: South Africa Passenger passport A04376139: Exp Sunday, October 13, 2024: Nationality South African: Male: Born on Wednesday, July 27, 1966

    Travel information for destination: ZA – EG
    Destination address: SHARM VACATION CLUB, SHARM EL SCHAIK, EG
    Travel information for destination: EG – ZA
    Destination address: 6 SOURPLUM SEREGENTI GOLF ESTATE, KEMPTON PARK, GAUTENG, 1620, ZA

    Mrs Helena Elizabeth Peli

    Traveller information
    Travel document: South Africa Passenger passport A04380917: Exp Tuesday, October 15, 2024: Nationality South African: Female: Born on Monday, January 23, 1967

    Travel information for destination: ZA – EG
    Destination address: SHARM VACATION CLUB, SHARM EL SCHAIK, EG
    Travel information for destination: EG – ZA
    Destination address: 6 SOURPLUM SEREGENTI GOLF ESTATE, KEMPTON PARK, GAUTENG, 1620, ZA

    Contact Information

    E-Mail: [email protected]

    Home phone: +27119761416
    Mobile phone: 0824475374
    Contact Name in Case of Emergency: HANNES VAN AARTSEN – 0793882432

    Flight Selection

    Johannesburg to Sharm El Sheikh

    Flight 1 Friday, April 15, 2022
    confirmed Departure: 21:45 Johannesburg, South Africa – O.R. Tambo International, terminal B
    Arrival: 05:35 +1 day(s) Cairo, Egypt – Cairo International, terminal 3

    Airline Egyptair MS 840 Aircraft: Airbus A330-300

    Fare type: Economy Restricted

    Change of plane required. Time between flights : 3:25.

    Flight 2 Saturday, April 16, 2022
    confirmed Departure: 09:00 Cairo, Egypt – Cairo International, terminal 3
    Arrival: 10:00 Sharm El Sheikh, Egypt – Sharm El Sheikh International, terminal 1

    Airline Egyptair MS 190 Aircraft: Airbus A220-300

    Fare type: Economy

    Sharm El Sheikh to Johannesburg

    Flight 1 Tuesday, April 26, 2022
    confirmed Departure: 15:25 Sharm El Sheikh, Egypt – Sharm El Sheikh International, terminal 2
    Arrival: 16:25 Cairo, Egypt – Cairo International, terminal 3

    Airline Egyptair MS 025 Aircraft: Airbus A220-300

    Fare type: Economy

    Change of plane required. Time between flights : 6:45.

    Flight 2 Tuesday, April 26, 2022
    confirmed Departure: 23:10 Cairo, Egypt – Cairo International, terminal 3
    Arrival: 07:10 +1 day(s) Johannesburg, South Africa – O.R. Tambo International, terminal B

    Airline Egyptair MS 839 Aircraft: Airbus A330-300

    Fare type: Economy Restricted

    Payment Details
    19,677.50 ZAR Total including taxes and surcharges for all travellers

    Payment 19,677.50 ZAR
    Ticket E-ticket
    Baggage information
    Flight notes
    ā€¢ The credit card holder paying for the booking must be one of the travellers in this booking.
    ā€¢ EGYPTAIR reserves the right to deny passenger boarding if he/she fails to present the credit card used for purchasing the ticket(s) by the cardholder at check-in time.
    ā€¢ Not all seat and meal options are offered on all flights.
    ā€¢ Taxes are included except where local airport taxes are collected at check-in.
    ā€¢ Specific rules and restrictions may apply to this fare.
    ā€¢ Smoking is Prohibited on board on all EGYPTAIR flights.
    ā€¢ In case your booking includes Austrian railway reservation, you are kindly requested to visit check-in.accesrail.com to check-in within 72 hours before train departure time.
    ā€¢ In case your booking includes Deutsche Bahn AG German Railway reservation, you are kindly requested to visit http://www.rail-checkin.com to check-in exclusively online within 72 hours before train departure time.
    ā€¢ To check your travel documents, click here.

    Baggage Policy
    Johannesburg to Sharm El Sheikh

    George Peli First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE:
    Free UPTO50LB 23KG BAGGAGE

    Helena Elizabeth Peli First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE:
    Free UPTO50LB 23KG BAGGAGE

    Sharm El Sheikh to Johannesburg

    George Peli First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE:
    Free UPTO50LB 23KG BAGGAGE

    Helena Elizabeth Peli First CHECKED BAG (1 piece(s)) FREE BAGGAGE ALLOWANCE:
    Free UPTO50LB 23KG BAGGAGE

    Most Significant Carrier is MS (Egyptair)
    Baggage Disclaimer
    BAGGAGE ALLOWANCE AND CHARGES ARE PROVIDED FOR INFORMATION ONLY. ADDITIONAL DISCOUNTS MAY APPLY DEPENDING ON FLYER-SPECIFIC FACTORS (E.G. FREQUENT FLYER STATUS, MILITARY, CREDIT CARD USED FOR PURCHASE, EARLY PURCHASE OVER THE INTERNET, ETC.)
    Johannesburg to Cairo

    George Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Helena Elizabeth Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Cairo to Sharm El Sheikh

    George Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Helena Elizabeth Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Sharm El Sheikh to Cairo

    George Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Helena Elizabeth Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Cairo to Johannesburg

    George Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Helena Elizabeth Peli First Carry-on Bag (1 piece(s)) CARRYON HAND BAGGAGE ALLOWANCE:
    Free

    Most Significant Carrier is MS (Egyptair)
    Carry-on Baggage Disclaimer
    CARRY-ON BAGGAGE ALLOWANCE AND CHARGES ARE PROVIDED FOR INFORMATION ONLY. ADDITIONAL DISCOUNTS MAY APPLY DEPENDING ON FLYER-SPECIFIC FACTORS (E.G. FREQUENT FLYER STATUS, MILITARY, CREDIT CARD USED FOR PURCHASE, EARLY PURCHASE OVER THE INTERNET, ETC.)
    ā€¢ Legend:
    ā€¢ LB = WEIGHT IN POUNDS,
    IN = LENGTH IN INCHES,
    ā€¢ KG = WEIGHT IN KILOS
    CM= LENGTH IN CENTIMETERS
    Services
    Traveller 1: George Peli
    Johannesburg – Sharm El Sheikh
    ā€¢ Flight 1: Johannesburg – Cairo
    ā€¢
    Seat 38A
    Document number: 077-4553032067
    ā€¢ Flight 2: Cairo – Sharm El Sheikh
    ā€¢
    Seat 28A
    Sharm El Sheikh – Johannesburg
    ā€¢ Flight 1: Sharm El Sheikh – Cairo
    ā€¢
    Seat 28C
    ā€¢ Flight 2: Cairo – Johannesburg
    ā€¢
    Seat 38A
    Document number: 077-4553032069
    Traveller 2: Helena Elizabeth Peli
    Johannesburg – Sharm El Sheikh
    ā€¢ Flight 1: Johannesburg – Cairo
    ā€¢
    Seat 38C
    Document number: 077-4553032068
    ā€¢ Flight 2: Cairo – Sharm El Sheikh
    ā€¢
    Seat 28C
    Sharm El Sheikh – Johannesburg
    ā€¢ Flight 2: Cairo – Johannesburg
    ā€¢
    Seat 38C
    Document number: 077-4553032070
    Reservation Office
    EGYPTAIR
    eService Center
    191 Jan Smuts Ave 2ND Floor,rRosebank Corner Parktown North .Johannesburg ,South Africa
    Tel: 0027 (11) 8804126 / 9 Monday to Friday 08:30AM to 05:00PM and Saturday 08:30AM to 12:30PM

    Please note that this e-mail was sent from a notification-only address that cannot accept incoming mail.Please do not reply to this message.For support click here. To join EGYPTAIR PLUS click here

    Thank you for choosing EGYPTAIR.

  • Marri Nel

    Good day,
    My son’s ticket was cancelled due to covid. Since then we are trying to get through to Egypt Air with out any success. We tried different telephone numbers, websites, complaint forms, facebook, twitter ect.
    I really think it is very bad service not to be able to get hold of a company.
    I tried: 011 – 5377640, 3902202 and 3902594, so please dont tell me to try these numbers.
    I would appreciate it if you can call me or e-mail me. I would prefer a call so that I can sort this out. My child is sitting in France and need to come back home in a couple of months.
    Ticket details: MS840, (O8U6KD) E- Ticket: 0772438013688 – Brandon Nel
    Thank you

  • sam

    Hi Egypt Air
    We were booked to fly JHB to Cairo in Dec 2021. Covid stop the flight.

    I since requested many time to various email adresses to refund or simply re-book us. No response. Your office nummers always are just ringing, and then going onto some music.

    Please give us some service.
    Sam

  • Piet Venter

    Good day, Flight MS730, MS839, and BA6404. Tuesday, 29 March 2022. My wife and daughter, Marina and Vlada Erina are booked on these flights. I understand that there is a problem with Flight MS730 Tuesday, 29 March 2022 from Moscow to Cairo. Is there a possibility that they can be rebooked on another airline, maybe Aeroflot? Or what is the alternative?
    Kind regards

  • de Wet Pretorius

    i want to book a ticket for my Dutch hound from JHB to Cario
    he has to go in cargo
    and what paperwork do i need when we board the dog

    thank you de Wet

  • Shenaaz

    I’m really disappointed. 9 have vouchers that can only be booked via Egypt air office that will be expiring soon. I would love to make a booking but the number just rings. I’ve made several attempts to 0115377640 and it just rings. Could someone please assist me as soon as possible. Please

    Mrs Jeewa
    082460xxxx

  • Petra Horne

    we are trying to reach the Egypt air reservation support office urgently, however there is no reply on 0115377648/7640.
    Please can you assist