Emirates Airlines Customer Care Phone number | Email 12

Emirates Airlines Customer Care Phone number | Email

Emirates connects the world to, and through, their global hub in Dubai. They operate modern, efficient and comfortable aircraft, and their culturally diverse workforce delivers award-winning services to our customers across six continents every day.

Phone: +971600555555

Email: [email protected]

Emirates Airlines Official website: www.emirates.com

Emirates Airlines Online Check-in: https://www.emirates.com/in/english/manage-booking/online-check-in/

Note Web Check-in is on their website 24 hours before departure until 3 hours before departure.

Check Emirates Airlines schedule here: https://www.emirates.com/in/english/book/

Check Emirates Airlines flight status here: https://www.emirates.com/in/english/manage-booking/flight-status/

Emirates Airlines Baggage Allowance

Emirates Airlines Baggage

Emirates Airline Baggage Allowance

View Emirates Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Emirates Airline Customer care / support

 Emirates Contact Centre: +971600555555

Aviation Consumer Protection Division Disability Hotline (toll free): 1‑800‑778‑4838 (voice), 1‑800‑455‑9880 (TTY)

Email: [email protected]

Emirates Airlines Special assistance

Travel during pregnancy in Emirates Airlines

Pregnancy rules in Emirates Airline:

  • Expectant mothers can travel in Emirates Airline till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
  • After 29 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
  • you must apply for medical clearance by submitting a medical information form (MEDIF): Online Form/Download PDF

Email: For any Queries [email protected].

For any special assistance, Contact: https://www.emirates.com/in/english/before-you-fly/health/

How to change mistakes in your name, flight date and refund ticket in Emirates Airline?

View How to change mistakes in your name, flight date and refund ticket in Emirates Airline through the above link.

How to Web Check-in in Emirate Airlines?

Procedure to do web check-in or online check-in in Emirate Airlines

  1. Visit https://www.emirates.com/ae/english/manage-booking/online-check-in/
  2. Select ‘Manage’ section.
  3. Enter the last name and the reservation code.
  4. Click on “Check-in”.

Types of Planes / Air craft available with Emirates Airlines

Emirates A380 and Boeing 777

List of Emirate Airlines Office

View the List of Emirate Airlines Office worldwide through the above link.

Download Emirates Airline App for Apple (iphone, ipad, mac) / Android (ios) Users

Emirates Airline Social Media Contacts

Queries handled by Emirates Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Emirates Skywards (Frequent Flyer).

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12 thoughts on “Emirates Airlines Customer Care Phone number | Email

  • Yasushi Osaki

    I am a Medical Doctor in Japan. One of my patient, have Multiple Sclerosis, is travelling back and from UK, in June and July. The flght number are EK 317 and EK 031 to from Osaka – Dubai – London, and EK 002 and EK 316 from Londob-Dubai – Osaka. The patients needs to carry a medication the should be keep refrigerated in the cabin. I need otop confirm that the doctor needs. I will write a letter that the patient need to show in the Custom control. Could you tell me whether I should write a letter to keep the medication to be refregerated in the cabin, also? And, please let me know that I nend to write a letter for each flight, in this case I need to write four letters?

    I look forward to your reply,
    Yours repectfully

  • ann

    hello, my visa card was debited 357,000 shillings as a reservation amount yet it was to be deducted should i have failed to make payment with in the 72 hours i was given.
    how do i get my money back?

  • Dagmar Schumacher

    Skyward number 00292742413
    Name: Dagmar Schumacher
    cell no +27 82 449 1784
    Ticket number: 1762351345535
    Dear Sir or Madam,
    the ticket was fully refunded because I never received via email the ticket and booked another one the next day. Thank you for paying. Part of the ticket were bought with my 44 829 “Skyward Miles”. There were never refunded. I find that quite surprising because Emirates agreed that it was not my fault.
    But in the end I am grateful because without the incentive of the miles it opens the airline world for my and I will book in future other airlines for my flights to Europe.
    But I wanted to let you know that I find this treatment quite surprising after a long and very happy relationship with Emirates.

    Best wishes,
    Dagmar Schumacher

  • Dr Nighat Khan

    I am using this media to highlight the bad treatment I received from Emirates Airlines and how terrible their customer care is. I am also using to direct my complaint to Emirates Airlines.
    I booked a round trip Ticket with my family of 4 children from Abuja to Delhi and back with a stopover in Dubai .I paid for the trip on 28 June 2022 and my flight out of Abuja was scheduled on 13 August and my return was booked for 16 September 2022.
    I had a stopover in Dubai for both Leisure and work .I had planned to attend a Gyne-oncology conference In Sharjah while my children did sightseeing. The hotel booking were all paid for my stay in UAE.
    My first lag of the journey was to Delhi, India (my home country) to visit my ailing mother . I had planned to be with for 13 Aug to 3 Sept (21 days) and from Delhi to Dubai my flight was on 3rd Sept and had planned to stay for 14 days and my return to Abuja was booked on 16 Sept.
    On 19th August , I received an email from Emirates Team that my flight is cancelled from Dubai International (DXB) to Abuja Nnamdi Azikiwe International Airport (ABV) , flight EK0785 on Friday 16 September.
    I was at loss of words. I called the office, their horrific response was- Emirates Airlines have cancelled all flights to Nigeria from Sept 1 and I had an option fly back if I decide to do so before Sept 1 .
    I was shocked, when asked for more options, I was offered none. I told them I couldn’t leave my ailing mother whom I had come to visit in India and I have an upcoming conference in Sharjah on 12-15 Sept which I can’t miss, so I needed more options.
    I contacted Emirates on severally, was asked to change my flight for an earlier date or loose the ticket. When I asked for refund , i was told i would get a ridiculous amount of 50 Dollars per person because I bought a super saver ticket. I wondered if that was a crime?
    I was furious because the average cost for 5 tickets on other airlines on my dates from Dubai to Abuja were 2500-3500 dollars and Emirates airlines was offering me 250 dollars as refund for 5 tickets for the same route.It was a joke indeed.
    I asked for opening of my tickets from Dubai to Abuja sector, the Emirates airline did open the tickets but instead of Abuja to Lagos . The reason being Emirates flies only to Lagos in Nigeria, I was asked to check the Emirates office for more details.
    I reached out to them In Dubai but was not given any reassuring answer and was told that the ticket is opened till 8 October, 2022. Myticket opened for a month and to a destination that I never booked while buying the ticket.
    I had to cut my budget and buy 5 new Tickets with Ethiopian airlines from Dubai to Abuja and which costed me approximately 2500 dollars . I shortened my holidays, missed my conference because there were no available flights on my desired dates.
    The whole episode with Emirates has been very painful and made my holidays a nightmare. It was mentally traumatizing experience.I am therefore filing a complaint on behalf of 5 persons- myself and 4 children to Emirates Airlines.
    In accordance with Regulation (EC) 261/2004, I herewith assert the following claims:
    • As Emirates did not offer me any other transport, I had to organise and pay for alternative transport myself. I am therefore entitled to reimbursement of the costs of the alternative transport, which amounted to 2500 dollars.
    • No services were rendered or offered to me to help me, so I want my ticket from Dubai to Abuja to opened for 24 months .I should be at liberty to use the ticket anytime I wish within 24 months.
    Pursuant to Art. 7 of Regulation (EC) 261/2004, I am also entitled to compensation for the cancellation occurring at such short notice.
    In this context, I refer to the strict ruling on extraordinary circumstances passed by the highest court of justice, on which grounds I request you to pay the compensation due to me, the amount of which is calculated in accordance with the flight distance .This totals to 3000 Euros (600 Euros per person) .I can present receipts of all tickets purchased when I am asked to do so.


    I need to change my ticket and am not bale tore ach anyone on the phone and not possible to do online. HELP!
    CRM77J , Jane Rushton change ticket .

  • Wael Al-Khaldi

    We have a complaint against EK sales manager Jordan, and we need you ti guide us to whom we should address the complaint by providing us with the correct E-mail address

  • Gabriel Jose Cano Becerra

    My last name is Cano and booking reference code is IXAYDB flight scheduled for 6/12/2022 from Dubai to Madrid. I need urgently change my flight to 2/12/2022 leaving Dubai 14:40, but there is an inconsistency or problem in your website and I cannot change my flight. I have proved by phone, but it was impossible too. I am in Doha Qatar,

  • Valerie Hall

    I have just returned from Dubai Flight EK029 Saturday 11th February. Emirates are no doubt the best airline to travel with.
    All the crew on this flight are a credit to your organisation. It was a pleasure to travel with you and thankyou to everyone of your staff on board for their service.

  • Kudus gafar mamad ghumara

    Hi sir
    Good morning
    Pls. Help me? I need return ticket
    14 January 24 to 3 march 24
    Pemba , to dare Salam, to Dubai ,I need 5hovar hold to Mumbai, to jamnagar ó Rajkot
    Return is AMD to DXB to dar to pol