Emirates (airline)Dubai
About Emirates (airline):
The Emirates story started in 1985 when we launched operations with just two aircraft. Today, Emirates flies the world’s biggest fleets of Airbus A380s and Boeing 777s, offering their customers the comforts of the latest and most efficient wide-body aircraft in the skies. Emirate’s fleet is one of the youngest in the world, meaning that along with exceptional service and inflight entertainment, travellers can rely on the utmost in comfort and the latest in cabin design no matter where they are seated. Most of Emirates’ fleet is now made up of ultra-modern Emirates A380s and spacious Boeing 777s, making the Emirates experience world class in every class.
Emirates Airline Dubai Ticketing Office Address: Emirates Group Technology Centre (Old Head Quarters), Clock Tower, Deira, Dubai, UAE
Nearby Landmark for Emirates Airline Office in Dubai: Clock Tower
Location: Emirates Airline is located in Deira in Dubai
Emirates Reservation office telephone contact numbers: 600 55 55 55, +971600555555 (Reservation Centre – 24 hours)
Working hours: Counter Sales and Reservations
Monday- Saturday 10:00–17:30; Sunday-Closed
Map: View direction here
Official website: http://www.emirates.com/
Emirates baggage services telephone contact numbers: 971 4 214 4433
Emirates International Customer Care (Dubai / UAE): +971 600 555 555
Customer Care Support in Emirates
Check the above link to know the customer care phone number, email etc
Customer Service (24/7): 091670 03333 / +919167003333
Emirates (airline) Baggage Allowance
Emirates Airline Baggage Allowance
View Emirates Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
How to change mistakes in your name, flight date and refund ticket in Emirates Airline?
Click the above link to view the procedure to change flight date / postpone / cancel the booked flight and get refund in Emirates Airline
How to Web Check-in in Emirate Airlines?
Procedure to do web check-in or online check-in in Emirate Airlines
- Visit https://www.emirates.com/ae/english/manage-booking/online-check-in/
- Select ‘Manage’ section.
- Enter the last name and the reservation code.
- Click on “Check-in”.
Emirates (airline) Special assistance
Travel during pregnancy in Emirates Airlines
Pregnancy rules in Emirates Airline:
- Expectant mothers can travel in Emirates Airline till 36 th week of the Single pregnancy and 32 week for multiple pregnancy.
- After 29 th week, a medical certificate is required to travel which stated that you are fit to travel from your doctor or midwife.
- you must apply for medical clearance by submitting a medical information form (MEDIF): Online Form/Download PDF
For any Queries: [email protected].
For any special assistance queries, contact: https://www.emirates.com/in/english/before-you-fly/health/
Types of Planes / Air craft available with Emirates Airlines
Emirates A380 and Boeing 777
Near-by Airports: Sharjah International Airport, Dubai World Central-Al Maktoum International Airport, Bandar Lengeh Airport
Attractions in Dubai: Burj Khalifa, Burj Al Arab, The Dubai Mall
List of Emirates Offices
View Emirates Reservation Office Phone number, Address, Working hours and Customer Care Contact Numbers for Dubai, Ticketing Office in UAE.
Emirates Lounges
Queries handled by Emirates Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Emirates Skywards.
FAQ:
1. How to contact Emirates helpline?
- Phone Number: +1 800 777 3999 (US only); Text Telephone: +1 888 320 1576 (US only)
2. Which seat is best in Emirates flight?
- Beat seats in first-class suites cabin – Suites 2A, 2E, 2F and 2K and 3A, 3E, 3F and 3K.
3. Can a child travel alone on an Emireates Flight?
- Yes. You’ve to book an Unaccompanied Minors service for children aged 5 to 11 who are flying alone.
4. What is the baggage allowance for flights to or from Brazil in Economy Class?
- Customers travelling to or from Brazil can check in 2 bags of up to 23kg each in Economy Class or Premium Economy.
- You can check your ticket to find out the baggage allowance for your specific flight.
5. How much powdered items can be carry on Emirates airlines?
- There are specific rules for carry‑on bags for those flying from or via Australia and New Zealand or from, via or to the USA.
- Powders over 350ml will be subject to additional screening.
6. Can I use online check-in for other passengers in my travelling party?
- Yes. Online check‑in is available for up to 9 passengers (adults and children) who are travelling together on the same booking.
7. What are the types of communication can you subscribe to?
- Emirates airline news and offers
- Emirates Skywards news and offers
- flydubai airline news and offers
Is there any problem with reaching the Emirates Airline Dubai Ticketing Office Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the Emirates Airline Dubai Ticketing Office in UAE: (click on the stars below)
Hello Emirates? Are you flying to Delhi ,India can I directly book from your website
Thanks
I am living at the present close to the Dubai Wheel and l need assistance, so l am looking for a Emirates Booking Office closest to the Dubai Wheel, with their phone number if possible. Many thanks Jeff Wormsley
To whom it may concern
I am iranian citizen and I am about to book a one way flight from istanbul to islamabad on 8th august. I am wondering that there are no prohibitions and restriction rules to us to this destination beside negative pcr+ pass track+ pakistan visa. The Pakistan embassy in iran told us in order to reach islamabad is to stay 10 days in third country like turkey.
Regards
On Monday, 16th of August 2021, the one in charge at Accra international airport just abused power at the expense of the poor thus to say that, He came from nowhere and stopped the queue checking in and never allowed them to check in. On Tuesday we went to their office in Accra to complain about that and they instructed us to go back to the airport so that they will allow us to travel which is not true because they asked us to buy another ticket. We demand an explanation and a refund, we intend to take it to the next level…some of us struggled before making little money.
GOOD EVENING
FROM LANAJA CRISELDA ITALY
MY RESERVATION NBR* BC2CQB
I HAVE ON REQUEST DXB – CRK EK 234 03OCT
CAN ANYONE HELP ME TO HAVE CONFIRMATION ???
I’M DESPERATE .
YESTERDAY I RECEIVED CANCELLATION OF TODAY’S FLIGHT MXP-DXB-HKG-MNL
I AM LOOKING FOR A NEW FLIGHT, THANK YOU AND REGATDS
Hi its tuqeer actually i want to refund my ticket from emrites
I am trying to find an email address which works. [email protected] does not.
Villacort
Rocque Poisson
St Peters
Guernsey GY7 9HW
Guernsey
Channel Islands
8th January 2022.
[email protected]
00447781110036
Emirates Airlines
Complaints Department
Airport Road – Marrakesh St Junction,
Al Garhoud,
Dubai,
UAE
Complaint sent by courier to Emirates Airlines, Dubai and by email [email protected].
Dear Sir or Madam,
Booking reference; MD6Y7J
Passengers; John Pickles
Karen Pickles
Ticket numbers; Karen Pickles 176 2343277710
John Pickles 176 2343277711
In the absence of any reply to the complaint made electronically through the Emirates Airlines computer system I am writing to you in the hope that you will assist me.
I have set down below the chronology of events and also included the text of the complaint made electronically to which o reply has been forthcoming.
In short, I made a booking to fly from Manchester to Dubai and on to Melbourne with the return via Dubai to London Gatwick.
Due to issues beyond my control in Australia my wife and I were unable to go to Australia but did arrive in Dubai where, despite the very valued assistance of Jason and Omar at the check-in desk who worked with us tirelessly to try to work through the requirements of the Australian Government, we remained until we departed on 5th January 2022. They should be commended for their excellent work.
It became clear on the evening of 30th December and early hours of 31st December 2021 that we were not going to obtain the necessary approval to fly to Australia and so, on the advice of Jason and Omar, we put the Dubai to Melbourne leg of our journey into suspense – made it “open” so that it could be used once we were cleared to travel. This was done before the 02.00 deadline after which we would have been recorded as “no show.”
On 3rd January 2022 I went to the airport again for the purpose of effecting a name change on reference G8SRC2 (which I will refer to below in the page headed “secondary matters”) and to place the Melbourne to Dubai leg of reference NM6Y7J into suspense / make open.
I was advised that if I were to use the Dubai to London Gatwick leg on that booking then the Melbourne sectors would be lost. Accordingly, I was advised that the remainder of MD6Y7J should be made open and available for use in the following 2 years and that I should buy new tickets to fly to London Gatwick from Dubai. This I did under reference BXFL2. I subsequently amended the date of the return to London Gatwick from 17th January to 6th January and we flew on the 6th.
Looking in the Emirates systems it appears that all reference to booking MD6Y7J has been deleted.
This is clearly an error since I was told on 31st December 2021 that the Dubai to Melbourne leg was open and on 4th January 2022 (I started the process on the third, but it was completed on the 4th) that the entirety of the remainder had been made open. Accordingly, I should be able to see it in your system.
Will you please arrange to retrieve the remainder of booking MD6Y7J and restore the Dubai to Melbourne, Melbourne to Dubai and Dubai to London Gatwick sectors in your system for use in the next two years.
I look forward to receiving confirmation that this has been done by email at [email protected]
Yours faithfully,
John Pickles.
Chronology;
10.11.21. Made booking under ref MD6Y7J.
29.12.21. Flew to Dubai
30.12.21 Spent 2.5 hours at the check-in desk with Jason and Omar.
31.12.21 Went to the ticket desk to put the Dubai to Melbourne into suspence / make open.
3.1.22 Went to the ticket desk to make a name change on ref G8SRC2 and make the remainder of ref MD6Y7J open.
4.1.22 Went to the ticket desk to make ref G8SRC2 open and change the date on ref BXFLF2 to depart on 5.1.22.
5.1.22 Flew to London Gatwick.
Electronic complaint acknowledged on 6.1.22 at 13.15. No reply received;
I had a booking under reference MD6Y7J.
I had to put the Dubai to Melbourne leg into suspense / make it open which I did at Dubai airport on 31.12.21 before the 02.00 cut-off. I had spent many hours at the airport with Jason and Omar on the afternoon of 30.12.21 dealing with matters relating to Australia. When it became clear that those issues were not going to be resolved in time, on their advice, I went to the ticket desk and made that leg open; as already stated.
I put the remainder (i.e Dubai to Melbourne, return to Dubai and Dubai to London Gatwick) into suspense / made it open on 4.1.22 when I was told that if I used the Dubai to London leg then the remainder (being Dubai to Melbourne and return) would be lost. Accordingly, I bought tickets to return from Dubai to London Gatwick. The reference for that was BXFL2.
Looking at “manage my bookings” the MD6Y7J reference has disappeared. All that remains is G8SRC2 from Dubai to Colombo and return which is “open.”
I need to have the remainder of ref MD6Y7J reinstated in the system since I will need to use it within the 2 years which I was told it is valid for.
For the avoidance of doubt, there are 3 legs to be reinstated; Dubai to Melbourne, Melbourne to Dubai and Dubai to London Gatwick for 2 passengers, Mrs Karen Pickles and Mr John Pickles.
I look forward to receiving your confirmation that this has been done.
Secondary matters.
While writing, I feel that you should be made aware of the frustration caused by the failings of both your “contact us” site, the apparent lack of training of the staff on the ticketing desk at the airport and the difficulties experienced in using the website.
1. The “contact us” and live web chat system very rarely permits a user to enter into a chat with one of your staff. I have tried many times over the course of the past week to deal with the subject matter of the main complaint above but without success.
Most galling and exasperating was an email seeking feedback from a live chat which did not happen.
Most of the time live chat is simply not available.
On the rare occasions that it is working, the screen will display “chat in progress” but this does not ever lead to the next box to commence the chat on a mobile phone and, during the course of the past week, has not reached the stage at which a live chat in fact happens on my laptop.
It is not fit for purpose.
2. You should also be aware that some of your staff are in need of training. When I went to the ticket desk at the airport to make a name change the process took 35 minutes in which time, after 25 minutes, the man at the desk told me that the system allows only the surname to be changed. I know this to be incorrect since I had to change an error with the spelling of my name on ref MD6Y7J. Eventually, he found a way to make the correction.
It was this same person who allegedly placed the unused parts of ref MD6Y7J into suspense / open and sold to me the ticket under reference BXFLF2. From what I can tell, while he succeeded in selling me a ticket, he failed to preserve the sectors which I need and which are the subject of the main complaint.
3. Both my wife and I are Emirates members. I have Silver number 528298562 while my wife has Blue 108628520.
I am unable to find a way to log into my account nor to make a “family” account. The system tells me that I am already in a family and accordingly cannot be included in Karen Pickles’ family.
It is not possible for me to add her to my “family” because I cannot find it.