Ethiopian Airlines Airport Office in Addis Ababa, Ethiopia 10

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines Addis Ababa Airport Office Address:
Bole International

Ethiopian Airlines Airport Office telephone contact numbers:



Working hours
24 hours


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in Addis Ababa:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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10 thoughts on “Ethiopian Airlines Airport Office in Addis Ababa, Ethiopia

  • William Ting Hua Lung

    i want to track my delayed baggage. From addis ababa to Pointe Noire on 24th December 2016. can you please help me to check. thank you.

  • Pierpaolo

    Can you please tell me if is possibile to get the tourist visa UPON ARRIVAL at Bole International Airport in Addis?
    The person is a Zambian citizen living in Zambia with Zambian passport willing to visit Addis Ababa as a Tourist for a period of 4 days and lodging at Ghion Hotel for the all period.
    Thanks in advance for the kind information

    • Sarath

      I didn’t get my baggage after reaching Accra international airport. It was a connecting flight to Accra from Addis bole international airport. When I enquired at office in Accra airport they informed that the luggage has not yet been arrived there. So it should be still in addis bole international airport.

      Kindly share me the airport contact number Or helpline number to know about my baggage in Addis bile international airport


    i would like to know why you just changed the ticket of Bienvenu cedric kirerere.
    i am in serbia, but now i was informed he is backed from dubai airport to addis ababa
    what is happening?
    why are you mistreating him?
    why didn’t you deny him to go further if you knew he was going to backed in dubai?
    since he was supposed to come and register for a school, i would ask you to make for him a n other ticket via istanboul so that he can come to serbia as it is his right

  • Keith hutchinson

    Took my carry ons at gate and said no room and we never saw our bags again .where they say pack anything you must have.

  • Eden Alemayehu

    EXTORTION at BOLE International Airport Addis Ababa.
    Yesterday 9 August 2019, I was extorted 150 Swiss Francs (equivalent to $155 US) while checking in for Addis to Geneva flight ET746. I was flying with my 10 y/o son, who was ill and 7 y/o daughter who was tired when we got to the checking station for helping me push one of the two carts we used to carry our luggages. We checked in 6 luggages, which we pre-weighed. We knew we could check in 5 kg extra on the account that my brother-in-law gave me a Sheba miles coupon. The clerk, a young man, insisted that I had 7 kg additional extra weight and need to give him $120 US. With my son barely hanging on, my daughter pestering me and boarding time approaching fast, I told him that we had weighed all luggages and couldn’t have 7 kg extra, and anyway I don’t have $ US but Swiss Francs. He said, you either have to reduce by 7 kgs or pay him 150 Swiss Franks. With my stressful situation, I succumbed to this scammer and said okay. He instructed me to give the cash to another clerk, who was standing near by wearing the airport associates vest. He told him to accompany me, and the second clerk took me just away from the checking post and extended his hand. I handed over the money and the 1st clerk let my luggages pass. I feel terrible for succumbing to this extortion under stressful situation. I will try to do better next time. Nonetheless, I want to tell my experience even if it helps one more passenger avoid taken advantage of. In addition, I want to alert Ethiopian Airlines and Bole airport authorities about this type of extortion, which benefits few but leaves the reputation of the Airline, Bole airport and Ethiopia in tatters. I wish I was prepared or sage enough to take recording of this event or at least a picture of the clerk who swindled me, in the meantime I could be reached to testify if the authorities would like to pursue my incident.

  • Maria Gallo

    Hi .. Im looking for my husband Lincoln Pittman. He was departing from Addis Ababa, Africa to Miami, Florida, USA last night.. Theres something wrong with his phone and i contact him please help me find him