Ethiopian Airlines Airport Office in Dublin, Ireland 14

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.

Verified & Checked on 8/3/21

Ethiopian Airlines Dublin Airport Office Address:
Ethiopian Airlines, Mezzanine Floor, Terminal 1 Dublin Airport Office, Ireland

Ethiopian Airlines Airport Office telephone contact numbers:
Call Centre: +353 768888303 (24 Hours)

Email: [email protected] (Traffic and Sales Manager)


Working hours
09:30 to 17:30 Monday to Friday


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
01 8125916

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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14 thoughts on “Ethiopian Airlines Airport Office in Dublin, Ireland

  • Amat Isa Dickson

    Hi my name is Mr Amat Isa Dickson,my ticket Ref:20161. I bought the ticket at Travel at No 5 south mall cork. Staff Ref:Ken Donnellan. This was my trip with your Airline to Nigeria on the 19/11/16 and back on the the 15/12/16.
    My complain is that my luggage was broken into when i collected the suitcase at the Murtala Muhammed Airport Lagos on the 19/11/16 . I was advised to contact your Dublin office when I come back to Ireland.For your information 5 mobile phones were stolen from one of my suitcases I checked in. The missing phone are( 1) Samsung Galaxy S6,(2)Samsung Galaxy S6 edge(3)Vodafone Smart 4 turbo(4)Samsung Galaxy A5 6(5)Samsung Galaxy A5 6. Please kindly use your good office to look into the matter as the phone were giving to me by a friend as a present for his family in Nigeria and the guy is very angry with me. I don’t know what to do about it. I have broken padlock with me and the empty boxes of the phones because they took all the phones out of the boxes an left only the empty boxes in the suitcase. Kindly treat this as emergency because the owner is giving me a lot of trouble.
    Hope to hear from you the soonest. Thanks.

      • Nompumelelo

        Hi l left my suitcase on the 15th of march airline was Ethiopian airways.i tried to call at call center but no one picked up the line please please I need my suitcase cause I packed all my staff including my son’s medication.please help I need my bag as soon as possible

  • Kingsley Obinna Chukwueze

    I am kingsley, a prospective PhD student to USA on a F-1 visa. I’m about paying for your ticket boarding from Abuja,Nigeria through Dublin, Ireland to Washington, USA.
    Then my inquiry is do I really need a transit visa to pass through Ireland to my destination? This is my first time. Thanks

  • Joanna

    Hi, I want to fly from Dublin to Los Angeles with Ethiopian airline. Do they allow small dogs in passenger’s cabin on flights overseas?

  • Ntombizanele Madonono


    My baby’d Buggy was damaged on s flight from Capetown to Dublin, Swiss port gave me a file ref no, there’s an error message everytime I enter it. They told me it is now out of their hands I should deal with the airline,. I’ve tried calling and no luck, this is inconveniencing me as I use that buggy on a daily basis.

  • Deborah Davis

    I am very u happy as I travelled from Cape Town to Dublin with my very frail parents and was told of I flew with Ethiopian it would be a good experience. It was a night mare from word go. I booked the tickets off the app. I couldn’t find an obtion to book assisted passengers. I called the Johannesburg number and was told both my parents would fly assisted. My Dad has his own wheel chair and a Walker. My mom suffers from dementia and this I had to pay for an extra ticket for my sister to travel with to help. Thank goodness I did otherwise the trip would have been worse than it already was. I asked when phoning for seats with good leg room as my Dad is tall but very frail and we also needed to be close to the toilets. I was told only one seat could be booked for one of the assisted passengers. I could not sit with my Dad and my Mom who already is confused could also not sit next to him. I was told that was all the could do and was told to go to the airport early and they would help.
    I got to Cape Town airport 4 hours in advance only to be told she could not seat the 4 of use together. I was to sit with my Dad and my mom with my sister else where. I was also kept waiting for 2 hours at the airport while they confirmed that my parents could fly into Dublin. I understand this is what Dublin immigration require but it was handled so badly. There were also no wheel chairs booked for my parents. On getting on the plan my Dad was far from the toilet and my mother was obviously distressed as she was not sitting with him.
    On arriving at Dublin airport I asked numerous airhostesses and was told wheel chairs had been organised for my parents. We waited 35 min on the plane as nothing had been done. We felt very uncomfortable as they were trying to clean around us and the doors were open and both my frail parents were getting extremely cold.
    When the team did arrive to collect my parents my Dad’s wheel chair was broken. One of the foot pieces was missing. He has to use it all the time but now can’t as it will over balance due to both feet been placed on one foot rest. When getting to the luggage claiming area we noticed my Dad’s Walker was damaged too. I made a complaint at the Swissport desk and was told to speak to Fashil in connection with our unhappiness.
    When I called to speak with him I was told I can’t and I need to email you. I have previously before this flight sent an email and am yet to get an answer. My sister is due to fly back to SA on 20 Feb. Her original ticket was booked for 18th Feb but I received notification from Ethiopian of a date change with no explination or obtion to choose another flight.
    I also have another complaint from a previous flight too from which I still have not received an apology.

    I want the manager from the Dublin office to contact me in connection with the following issue.

  • Achale

    Hi there is there no number to call the Dublin office of Ethiopian airlines…All the numbers are not working even their emails are blocked

  • Nompumelelo

    Hi l left my suitcase on the 15th of march 2022,I tried several time calling at call center for help,no one picked up the airline was Ethiopian airways I need my suitcase as soon as possible cause i put important staff for my son medication

  • Nompumelelo

    Good day!! please I need help I left my suitcase on the 15th of march 2022 I packed all my staff including my son’s medication please help me to get my suitcase back to me.thanks

    • Nompumelelo

      Good day!! please I need help I left my suitcase on the 15th of march 2022 I packed all my staff including my son’s medication please help me to get my suitcase back to me.thanks