Ethiopian Airlines Airport Office in Durban, South Africa 7

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines Durban Airport Office Address:

Ethiopian Airlines Airport Office telephone contact numbers:
27 (0) 87 1100 170

Email: [email protected]
[email protected]
[email protected]


Working hours
08:30 to 1700 Mon to Fri


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
27 (0) 87 1100 170

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in Durban:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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7 thoughts on “Ethiopian Airlines Airport Office in Durban, South Africa

  • Ismail / Mahomed kahlick

    I am booked on 30/4/17 fom Durban to Jeddah for UMRAH.
    Please advise if there is facilities at Addis airport for me to change into IHRAAM make abalution and perform my Salah before I board my flight to Jeddah.

  • Ma Nini Lwin

    My wife is a foreigner and was married in South Africa so she assumed my surname. She has been working in Myanmar (Burma) but with a a military ruled administration my surname is not recognized. I purchased via on-line an Ethiopian Airline ticket to fly from Singapore to Durban (agent to fly in December 2017 (4 months time ) In error my surname was included – I have made several requests to both the Airline and the Agent to rectify the ticket by removing my surname and to keep her 3 first names (per say) but they seem to refuse to amend indicating that I must buy another ticket which was about 807usd. This is daylight robbery mores especially she will fly in 4 months time. The situation is made worse as connecting flights have been purchased. Is there any higher authority that I can approach or courts without me having to unfairly purchase another ticket for a simple administrative amendment based on a simple human error – I even requested for a letter which can be shown to the check in counter officials which other Airlines or Agents do issue when a simple rectification is required. IS THERE ANY ADVISE

  • Christiana Aruwa

    I cannot make payment for a booking reservation via travel bank or credit card, and I want to urgently pay for the booking as it expires in 22hrs from now. KIndly assist urgently with other possible mode of payment e.g. EFT or a bank account details for ethiopian airline. I am in south africa and made the booking from Durban today, 27 november 2019. I use standard bank. Booking reference is DGSJTR.

  • Amod Bayat

    I am a regular traveller on Ethopian Airlines and also a Sheba Miles Member. I have travelled with u to Hong Kong, Tel Aviv, etc, In the year 2020 we were not allowed to travel due to Covid 19. Last year I and 18 family members were booked to travel to Cairo, and due to Covid 19,
    our flights had to be cancelled. I informed Ethopian Airlines of my predictament on the 14 December, days before my flight, and requesting a refund.. Your airlines informed me that they have received my cancellation request and correspondence, and due to Covid, they have been inundated with calls, and they will come back to me. Ever since, i have sent correspondence which have been ignored to date. That does not help me. I requested on numerous occasions a refund of my ticket of R10,391.92, without any luck.
    Shortly, I will be booking flights for my annual overseas holiday, but cannot do so, due to the above issue.
    Can somebody please contact me urgently with the above issue.