Ethiopian Airlines Airport Office in Lagos, Nigeria 63

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines Lagos Airport Office Address: Murtala Mohammed Int’l Airport Office, Ikeja, Lagos

Ethiopian Airlines Airport Office telephone contact numbers: +234 9097011917,234 7036039257, 08039759710

Email: [email protected], [email protected]

Fax: 234-1-4616297

Working hours: Mon – Sun: 08:30-17:00

Map: View Location here

Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Ethiopian Airlines Baggage Allowance

Ethiopian Airlines

View Ethiopian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Ethiopian Airlines Customer care / support

Ethiopian Airlines Customer Contact Centre: 000 800 100 7947

Ethiopian Airlines Contact Centre Business Hours: N/A

Ethiopian Airlines Customer Care Phone number | Email

View Ethiopian Airlines Customer Care Phone number, Email through the above link.

Ethiopian Airlines Special assistance

Travel during pregnancy in Ethiopian Airlines

Pregnancy rules in Ethiopian Airlines:

  • Expectant mothers can travel in Ethiopian Airlines till 34th week of the Single pregnancy and 36 week for multiple pregnancy.
  • you must apply for medical clearance by submitting a medical information form (MEDIF) (Download PDF)

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?

View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.

Ethiopian Airlines: How to file a complaint related to baggage / flight delay / cancellation / ShebaMiles? Procedure, Documents required

Ethiopian Airlines Special Meals

Asian Vegetarian, Bland, Diabetic, Fruit Platter, Gluten-Free, Hindu Non-Veg, Kosher, Low Calorie, Low Fat, Low Salt, Muslim, No Lactose, No Salt, Vegetarian Raw, Seafood, Vegetarian Vegan.

*For any Queries, contact:

How to Web Check-in Ethiopian Airlines?

Procedure to do web check-in or online check-in Ethiopian Airlines

  1. Visit
  2. Select “Booking Reference” or “Ticket Numbers”
  3. Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
  4. Click “Check-in”

List of Ethiopian Airlines Offices Worldwide

Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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63 thoughts on “Ethiopian Airlines Airport Office in Lagos, Nigeria

  • Kukiriza John

    i have tried to reach through phone line non is working
    want to know how to change my flight to another date
    came in friday 3rdfeb with your air lines from Entebbe to Lagos
    instead of going back 28th feb want to go back 3rdMar
    is it possible and what does it cost?
    what do i do?

    • Editor Post author

      Hi Kukiriza John,

      Please try Ethiopian Airlines International number if you could not reach local number (234-1-7744710/7751921/3)
      +251 116 656 666 International Charges Apply (International Charges Apply).

      Support team.

    • Funmi

      My mom travel from Calgary in Canada to Lagos Nigeria through ethiopian airlines since 10th of Oct 2017 her arrival to Lagos was 11th Oct 2017 her luggage as been missing since 11th of Oct and Notting was done to it. Your airline keep pushing my 80 years old mother up and down with no solution.
      I have tried several times to contact you with no avail please can someone contact me I need to talk to someone about the missing luggage my mother is very sick now dye to emotional stressfrom the missing luggage, please I don’t want my mother to die because of your company .




    i couldn’t pay with my Debit card for flight ticket Lagos to Cairo…. i got the option to Book and “Pay at Agent”….. Please where are the Agent offices in Nigeria(Lagos)..

    Thank you

  • Ogunleye Ayodeji Samuel

    I was a passenger on your flight Lagos to Johannesburg on 13th April, 2017. My greenish-blue bag with a tag number 3071 ET449297V was missing on my arrival in Johannesburg. Several phone calls and email to your offices in Lagos and Jo’burg has been abortive.
    Please kindly assist and contact me on my Email and phone number +26651609356. Thank you

    • Editor Post author

      Hi Ogunleye Ayodeji Samuel,
      Please try these numbers to contact Ethiopian Airlines
      234-1-7744710/7751921/3, +251 116 656 666 International Charges Apply

      Email: Losapt@Ethiopian

      Support team.

  • Sam

    I am an affiliate to some ticketing companies but decided to register with shebamiles. I made a reservation for a client but payment has to be done with a dollar denominated card which I presently don’t have. So, I’m asking if there’s any possibility of paying in naira denominated card?

  • Chibuzo Udenze

    Please I want to know if I need a transit visa to fly Ethiopia airline from Lagos Nigeria to Paris France, I have only France visa and I wish to fly your airline and I was made to understand that it’s a one stop flight ……I’m presently at IMO state in Nigeria is there any closer office where I can make direct payments.? I don’t want to come to Lagos for such and don’t want to do it online…. I want to visit a closer office and make my payment

      • Abiola Ogunmona

        Please my friend and brother have booked a flight on Ethiopian Airlines for this weekend. He has received copy of the travel itinerary already, but we are NOT sure if he still needs to come to physically pick up his travel tickets.

        Please advise can we sit back end expect to travel smoothly over the weekend or do we need to ensure ticket is physically collected.
        Thank you in advance.

        • Editor Post author

          Hi Abiola Ogunmona,

          Please call Ethiopian Airlines and confirm through the following number

          Phone: 234-1-7744710/7751921/3,
          +251 116 656 666 International Charges Apply

          Email: Losapt@Ethiopian

          Support team.

          • selva

            No one responding on saturday and sunday in nigeria.
            How we can get assistance during the saturday and sunday.
            neeed to be organized well to get support 24×7

    • Detolu

      Please where is your agent office in Lagos as I could not pay online due to the amount. I have chosen pay agent option.

      • Editor Post author

        Hi Detolu,

        Please contact through the below number or Email

        Email: Losapt@Ethiopian

        Support team.

        • Onebamoh Ikhamhi

          These lines are not working and your customer service doesn`t reply to mails.

          Your Customer Service is the poorest in the industry.

  • Martin Omorodion

    I want to book a one way flight from Seattle US to Lagos Nigeria. Please send details
    Martin Omorodion

  • Amuwa mathew folorunsho

    kindly tell me the naira amount for the flight ticket to and fro lagos to atlanta back to lagos for the month of August 2017.


    hello editor I have some question I need clarification.
    1. as a Nigerian travelling from Nigeria using Ethiopia airline to Seychelles island wit a connecting flight from addis ababa bole airport, do I need a transit visa?
    2. as a Nigeria going for an holiday trip in Seychelles island, do I need a visa?
    please let the answer be latest and I need an urgent answer too.

  • temi

    Hello,I have been trying to get some important enquires from ethiopian airline and I have called all the phone numbers I saw but it’s either not picked or engaged. Please what can I do now because I can’t go to any of the offices .
    Thank you

  • Eno Gift

    I have tried the number but to no avail. I booked a flight from Lagos to Washington via an agent and I have been trying to check my flight status as there was evidence that payments has been made. Please how do I check my flight status?

  • Olayioye Ademola Ibukun

    Have been calling not going through. Wanted to know the status of ET901 which was suppose to bring inn my package.Since yesterday

  • David

    Good day to you sir . My name is David i want to book flight to kenya from abuja i intend to stay for 1 month i went to an agent and his asking me to pay 260,000 Neria but i did check online to see that there flight for sale at about 140,000 please make me understand if there is any diffent or please refare me to an agent in benin city nigeria

  • jaspreet singh

    I have tried to reach through phone line non is working you lagos office nor ethiopian airline.
    My ticket no 0715778320843 and i tried to change my bookings in ethiopian flight Lagos to delhi from tomorrow (11/11/2017) to 15/11/2017. and my agent didn’t do it because of automatic check online from your end. so request you to HELP on this. and allow the ticket to be my ticket has been check in online automatically and want to know how to change my flight to another date
    came in friday 3rdfeb with your air lines from Entebbe to Lagos
    instead of going back 28th feb want to go back 3rdMar
    is it possible and what does it cost?
    what do i do?

    • jaspreet singh

      I have tried to reach through phone line non is working in lagos office nor ethiopian airline in ethiopia..
      My ticket no 0715778320843 and i tried to change my bookings in ethiopian flight Lagos to delhi for tomorrow 11/11/2017) & postpone to 15/11/2017. and my agent didn’t do it because of automatic check online from your end. so request you to HELP on this. and allow the to open segment my ticket..


      the change cost i am ready to pay.


    Good morning I would like to reconfirmed my return date 7th December 2017, my full names are YUGENDRAN PERYAKUPPA ANBUCHEZHIAN. My booked ID is NN7269617288059. I departed from India on 13th of oct 2017 with Air India to Bom, i connect Ethiopian Airline from Bombay to Adis From Adis to Lagos Nigeria. I arrived in Lagos Nigeria 14th of oct2017, . My AIRLINE PNR . YK5S6, CSRXUU My Ticket No is 071-5775985678. I would appreciate if you will send me a reconfirmation letter.confirming 7th December 2017 as soon as possible. Thanks in advance.

  • Onyeise ikechukwu chukwuma

    Please sir,I booked a ticket for Ethiopian airline from Nigeria to Indonesia I entered the country on the 21 day of Oct, and now I want to go back to Nigeria, what do I do on my return ticket

  • Ukadike N felix

    Pls this is my first time of traveling to Dubai through ur airline pls I was t o get required details for d travel
    Ranging from
    Flight fare to and fro
    Visa process
    How to pay
    I will like to travel on 18/12

  • Adedeji Akinyemi

    Good day. Please I am supposed to be on the Sheba miles flight from Lagos to Adisababa today by 1:40pm. I was held up in the traffic and got to the airport by 1:15pm but could not be checked in anymore. I am placing a request to be put on the next available flight to adisababa urgently

  • Mary

    I need to book a flight ticket I need the contact no of victoria Island Lagos Office as soon as possible please. i can be contacted through my mail

    Thank You


    Warm greetings from Osogbo, Nigeria. I have a return ticket for sunday 11th February Lagos to Kigali. I wish to reschedule it to 19th or 20th Feb. Please help me check the available space and the payment to be made. The ticket number is 071-5709485463 with name BELLO TAOHEED OLAWALE. Thank you.

    BELLO, Taoheed Olawale

  • Chocolate

    Your Lagos office numbers are all down and the international number also has issues. How can I change my travel dates if I can’t contact a staff and this option, which should be available through your website where I paid for my ticket, isn’t available?

    This is very frustrating!

  • Nwakaire Chukwunonso

    Good evening I fly’s Ethiopian air line on Saturday 5 may 2018 at the last check-in point the lady that search my hand bag still my two thousand pounds but before I noticed it, it was late the flight has taken off.
    Please am laying down this complain because I will be back in two weeks time, please let the Ethiopian air line office and NAACo help me and collect my two thousand pounds from her and keep it safe thanks this is my mobile number in case of any further information , questions or positive actions Chukwunonso Nwakair by name

  • Onebamoh Ikhamhi

    Dear Sir,

    Kindly be informed that my account was debited twice for this ticket instead of once.
    Do find the e-tickets below:


    However, the pax has already embarked on her trip with one of the tickets stated above. In view of this, do process refund into my account.
    I know you would advise me to call 01-7744710/7751921/3. Kindly be informed that I have tried these numbers severally but I could not connect.
    It might interest you to know that your Lagos office customer service is very poor. They don`t respond to mails nor have a functional phone number to call on.

  • Oladimeji Kazeem

    The lagos numbers for Ethiopian airlines never worked. It is frustrating getting Ethiopian Airline. They are good business people. I made payment for a ticket for 2 days now, no one has contacted. The ticket has not been issued. Very poor customer service.


    Good morning,

    I made a reservation yesterday with reservation code :RRWDKM. I wired a sum of sum of #312,761 to Ethiopian Airline GTB acct(0168564227). LAGOS,NIGERIA TO SEOUL,INCHEON,SOUTH KOREA.


    Thanks in anticipation

  • Ishaq Raji

    Please, I need a swift response action.
    I have a booked a ticket for Thursday, and my account has been debited through the quick teller interface, but the booking has not been ticketed.
    please how do I claim the money, or effect the status of the booking

  • Tobi Faniyi Gideon

    Faniyi Tobi
    please i want refund of my return ticket in feb.14 from kuala lumpur,malaysia in which i called your office here in mlaysia and told me my family member can collect it on my behave and have tried to all your phone numbers non is going through,likewise your email, kindly feed me back on steps to follow in my email so my wife can come for it. thanks

  • Oluwatuyi Ebenezer

    I have been making frantic efforts to reach Lagos airport office to make a very important enquiry as per my trip on Friday 15th March 2019 but none of the numbers provided here is connecting . I booked and paid for round trip from Lagos to Paris France scheduled for 15th March, 2019.

    I would like to know if the unfortunate incident that happened to one of your fleets would affect my trip in form of outright cancellation of the trip or rescheduling as my itinerary in France is fixed and time bound.
    Thank you.

  • Olamide Bakare

    I have been trying to track a passenger on your flight ET 0900 BOEING 777-300ER JET and it’s been.impossible to reach. She’s my niece and we are deeply worried since we could not reach her. Kindly help with any information to confirm if she acactually got on the flight and the hotel she was checked in at Addis Ababa. She suppose to join another connecting flight to Brazil. Flight was on 11th June

  • Benjamin

    I tried to make a booking for my inlaw through Gtbank quick teller online to Ethiopian airlines, Well, I was debited for it and ticket is not issued yet. I called the head office of Ethiopian airlines in Addisababa, they gave 0168564227 Gtbank account of Ethiopian airlines in Nigeria. my question is: when I receive my refund, can I make another booking and transfer the fund to the stated account number?

  • bernard echem

    What effort are Ethiopia airline making to evacuate there stranded persenger in Nigeria out of country. You transport government persenger in to Nigeria flight back to Adis Ababa empty while there are 100,s of there persenger stranded in Nigeria. I have tried to phone your Enugu office with out any body to help
    I need fly back the Ethiopia airline coming with Nigeria persenger on the 10th of May
    Please I need your answer to this mail.
    Yours Bernard Echem

  • Ademolu adebayo

    I will like to make an enquiry on re booking my flight from Lagos to Dubai. I was suppose to fly yesterday but due to Nigerian and Dubai issues on re entry permit, I was unable to fly and my boss have contacted Dubai immigration and I was told after 5days I can be able to fly. There shld be a reason provided by our airlines which can’t be communicated to us and its quite unfortunate that the airline tried there best but all was abortive. I came in 2 weeks and wanted to go back but it was abortive. So my question is what can the airline do to rebook me for nextweek cos I can’t pay for new flight

  • LESHI Ayodeji

    I made a reservation, now i want to make payment/purchase the trip but i cant…i have called all the customer care numbers i came across online to no avail…don’t know why i can’t make payment with my nigerian card, and i have less than 10hours else i will loose my reservation…it’s really painful

  • Ola

    Your customer service is very ridiculous. None of the numbers posted for Nigerian offices are working. It is either out of service, not available, switched off or not connecting at all. I was able to reach the baggage office via phone, sadly the guy couldn’t help with the ticketing office contact in the same airport. Isn’t that ridiculous? Abuja offices contact number’s aren’t working either. This is one of the worst customer service i have seen in my life. For good 4 days, i find it difficult to reach you. Y’all need to work on your organization. All i want to do is to change flight date and it is taking like i want to move a mountain.
    Note: I read the editor’s responses below. The international numbers provided was not in English, other numbers are out of service. Please don’t ask me to call those numbers.

  • victor

    I can’t Lagos airline office on the number provided I applied for ok to board since last week and am I Abuja old how do I get confirmation

  • Nesta Garba

    I have tried all the phone numbers on the website for Ethiopian Airline lagos offices and none seem to be going through.

    2. DEPARTS 20TH DEC. 2022 / RETURN 5TH FEB.2023

    • Nesta Garba

      I have tried all the phone numbers on the website for Ethiopian Airline lagos offices and none seem to be going through.

      2. DEPARTS LAGOS 20TH DEC. 2022 / RETURN 5TH FEB.2023