Ethiopian Airlines Airport Office in Washington DC, USA 7

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.

Address: Washington Dulles International Airport, Ethiopian Airlines, 1 Saarinen Circle, Lower Level Office # G – 53G Sterling, VA 20166
: 703 572 6809,  630 595 2323

For Reservations, Sales, arrival/departure, ShebaMiles, and other enquiries
Toll Free 1 800 445 2733
24 hours all year round

Fax: 703 572 8738

E-mail [email protected]


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
Ethiopian Airlines

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in USA:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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7 thoughts on “Ethiopian Airlines Airport Office in Washington DC, USA

  • Rachel bello

    I have been left stranded by the Ethiopian Airlines in Washington .I flew from Abuja nigeria with my box and upon arrival in Washington my baggage tag was placed on someone else’s box and my box was no where to be found. Myself and my cousin flew here to attend the World Bank YouthSummit as delegates for nigeria . Our laptop was confiscated in Addis Ababa during a random security check on the basis that it wasn’t powered on and our charger was in our checked in luggage. We were assured it would be delivered in two days .

    We were unable to make our presentation at the summit and i have nothing on me besides the clothing I came with.

    The airline has refused to respond to emails and attend to the situation .

    • seven

      Hey Rachel, Same issue here. Sue them in small claims in your city. The subpoena is sent to them in the mail and then they have to send a representative. If i were you, don’t use them from Nigeria. I flew from Lagos to Addis and they lost my luggage as well as well as canceled my ticket.


    I am Joshua Ogbonna came in to the US from Lagos Nigeria through Washington Dulles on 1 April and I am to go back on Friday. The departure time on my e-Ticket is 11.00am but what I now saw through my phone today is 6.00am. I am now confused. Kindly resolve this confusion by letting me know the actual time of departure on Saturday, Please.

  • Gabriel Ciurescu

    Trying to check-in for my flight from Washington Dulles to Addis Ababa tomorrow July 23rd. All pages to that web site are down. Your representatives at 800 445 2733 cannot answer basic questions about online check-in. I just hope the airplane is maintained better than your web site.

  • aye fofana

    My name is Aye fofana, I have been trying to get hold of customer service about my lost baggage’s for the past 3 months and no response, I finally did 3 days ago was told to come to airport and file the claim I’m at the airport and no one is at the office so can someone please contact me

    • Sonia ngozi opia

      My name is Sonia ngozi Opia.i travel with Ethiopia airlines from Lagos to Washington yesterday. My baggage was exchange with someone else. I need my bag. i do i get my bag back .and i been trying to call customer service but no answer. The name of the person who whose the bag with me is Rev E email address is [email protected]

  • Francoise M Lemanga Tiako

    Good morning
    I have been trying to reach Ethiopia airline in Washington Dc Dulles airport about my lost briefcase in vain. I arrived in Washington Dc from Douala Cameroon on the flight ET 500 on August 14th 2022 around 830am. I was supposed to retrieve 3 luggage in total which include 2 briefcase and 1 carry on. Unfortunately upon arrival i only receive 1 briefcase and i carry on my main briefcase missing.