Ethiopian Airlines City Office in Addis Ababa, Ethiopia 4

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines Addis Ababa City Office Address:
P.O. Box 1755, Addis Ababa

Ethiopian Airlines City Office telephone contact numbers:
251 11 5517000 / +251 11 5178320


Fax: 251 11 6611474

Working hours
Mon – Sun 07:00 – 18:00


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
251 11 5517000 / +251 11 5178320

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in Addis Ababa:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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4 thoughts on “Ethiopian Airlines City Office in Addis Ababa, Ethiopia

  • Polycarp E.

    Good day.
    My problem with Ethiopian airline services generally is how customers baggage are being handled. By the time a customer gets to their destinations most customers bags have torn due to bad handling. For instance, when a bag has two handles, the staff in charge of loading these bags into the plane lift the bags using one handle leaving the other – in so doing tearing the hand due to the excessive weight. If not for the 40/46kg baggage allowance which no airline offers, some of us would have stopped patronizing Ethiopian Arline long time ago. Ethiopian airline should take note and address this issue worldwide. You can print a questionnaire to find out how many have experience this problems if you so wish. I appreciate Ethiopian airline services and wish to see this aspect addressed. Thank you.

  • Marko Mayenzanise

    I would like to know how and why on my account there is a deduction of $1799.78 for a booked flight which I did not even book. Please clarify.
    My account all of as sudden has a Ethiopean Airlines pending amount of $1799.78 dated 30 March 2018 and I do not in my sober senses remember making such a transaction. Please cancel that transaction before money is finally deducted.
    This is ridiculous

  • amulen Hope

    Dear Ethiopian Airlines team,

    We have a client whose intended travel to Calagary but she has a low memory and needs one to comfort her inflight and out of flight.

    Kindly advise if u can offer her the assistance all through to Calgary where she will be meet by her relatives at the airport.

    If yes, does it involve a cost?

    Intended travel itinerary as below;

    1 ET 335 V 17JAN EBB ADD 1845 2050 FR 738 VLRCUGOW
    2 ET 706 V 17JAN ADD FRA 2350 0525 # FR 350 VLRCUGOW
    3 AC 845 V 18JAN FRA YYC 1330 1455 SA 77W VLRCUGOW

    Your swift response will be highly appreciated.

    Best Regards
    Amulen Hope Macnofa,