Ethiopian Airlines City Office in Arusha, Tanzania 2

Ethiopian Airlines was established in 21 December 1945, commenced operations in 8 April 1946 which is the Ethiopia’s flag carrier airline and is owned by the Ethiopian country’s government. Ethiopian Airlines has its head quarter in Bole International Airport in Addis Ababa. Ethiopian Airlines serves a network of 113 passenger destinations where 19 of them are domestic and 35 freighter destinations and is the largest on the African continent.


Ethiopian Airlines Arusha City Office Address:
Boma Road

Ethiopian Airlines City Office telephone contact numbers:
Reservation Offices: (255 – 27) 250 4231 or (255-27) 250 6167
Manager direct line: (255 – 27) 250 9904

Email: [email protected], [email protected],
[email protected] (Manager)


Working hours
Mon – Fri 08:30 – 17:00, Sat 08:30 – 13:00


Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in: check-in

Check Ethiopian Airlines flight status here:

Check Ethiopian Airlines flight schedule here:

Ethiopian Airlines baggage services telephone contact numbers:
Reservation Offices: (255 – 27) 250 4231 or (255-27) 250 6167
Manager direct line: (255 – 27) 250 9904

Ethiopian Airlines Baggage Allowance

View Ethiopian Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Ethiopian Airlines Customer care:

Phone: +251116656666 (International Charges Apply)

Near-by Airports:

Near-by cities:

Attractions in Arusha:

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)
Queries handled by Ethiopian Airlines airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles

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2 thoughts on “Ethiopian Airlines City Office in Arusha, Tanzania

  • Crispine Casmir Aruwa


    I am writing to inform you that I will not be able to travel tomorrow(Saturday 18th) as scheduled as I have been faced by a family problem in Mwanza that needs my presence and attention. My flight is scheduled to start from Kilimanjaro International airport to OR Tambo Johannesburg via Addis Ababa, Ethiopia. Please find the attached e-Ticket and other necessary documents for your attention.

    Is there any possibility of refund? What’s the way forward? Any assistance accorded to this matter shall be appreciated.


    Aruwa, Crispine Casmir.

  • Marie-Alix


    Please, help me to change the date of my flight KJNRMU, from Kilimanjaro International Airport to Brussels.
    The flight is due today but I need to postpone it to Saturday January 2nd.

    Please, it is very yrgent !
    Nobody replies to emails and calls. I feel desperate.
    Thank you,
    Marie-Alix Côme