Ethiopian Airlines Customer Care Phone number | Email 3

Ethiopian Airlines Customer Care Phone number | Email

Ethiopian Airlines Customer Care

Ethiopian Airlines, formerly Ethiopian Air Lines, is the flag carrier of Ethiopia, and is wholly owned by the country’s government. EAL was founded on 21 December 1945 and commenced operations on 8 April 1946, expanding to international flights in 1951.



Ethiopian Airlines Official website:

Ethiopian Airlines Online Check-in:

Note: Ethiopian Airlines Online Check in begins from 36 hours to 2 hours before departure for all international and domestic flights.

Check Ethiopian Airlines flight schedule here:

Check Ethiopian Airlines flight status here:

Ethiopian Airlines Baggage Allowance

Ethiopian Airlines

View Ethiopian Airlines Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Ethiopian Airlines Customer care / support

Ethiopian Airlines Customer Contact Centre: 000 800 100 7947

Ethiopian Airlines Special assistance

Travel during pregnancy in Ethiopian Airlines

Pregnancy rules:

  • Expectant mothers can travel in Ethiopian Airlines till 34th week of the Single pregnancy and 36 week for multiple pregnancy.
  • you must apply for medical clearance by submitting a medical information form (MEDIF) (Download PDF)

*For any special assistance, Contact:


How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?

View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.

Ethiopian Airlines Special Meals

Asian Vegetarian, Bland, Diabetic, Fruit Platter, Gluten-Free, Hindu Non-Veg, Kosher, Low Calorie, Low Fat, Low Salt, Muslim, No Lactose, No Salt, Vegetarian Raw, Seafood, Vegetarian Vegan.

*For any Queries, contact:

How to Web Check-in Ethiopian Airlines?

Procedure to do web check-in or online check-in Ethiopian Airlines

  1. Visit
  2. Select “Booking Reference” or “Ticket Numbers”
  3. Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
  4. Click “Check-in”

List of Ethiopian Airlines Offices Worldwide

Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Ethiopian Airlines

Total fleet: 82

  • Airbus A350-900
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 767-300ER
  • Boeing 777-200LR
  • Boeing 777-300ER
  • Boeing 787-8
  • Boeing 787-9
  • Bombardier Dash 8 Q400
  • Boeing 757-200PCF (Cargo Fleet)
  • Boeing 777F (Cargo Fleet)

Download Ethiopian Airlines App for Apple (iphone, ipad, mac) / Android (ios)

Contact Ethiopian Airlines on social media

Queries handled by Ethiopian Airlines Customer care:

Flight Ticket Booking, Flight Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight wifi, Airport Wifi In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, ShebaMiles (Frequent Flyer).

Is there any problem/complaint with reaching the Ethiopian Airlines Phone number? Please report any issues using the below comment form.

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3 thoughts on “Ethiopian Airlines Customer Care Phone number | Email

  • Elango

    I flew Ethiopian Airlines from Chennai , India to Kilimanjaro and back to Chennai in July -Aug.2022. The departure from Chennai on the 29th July was delayed by almost 22 hours owing to some technical problem in one of the engines of the aircraft , and I reached my destination 24 hours behind the originally scheduled time .
    Have been requesting Ethiopian Airlines , Chennai for a letter from them confirming the delay , and the cause for it , so as to claim compensation from my insurer as per the terms of travel insurance I had taken . Even after a month of my first e.mail to them , and several e.mails and phone calls their executive in-charge of Chennai operations is yet to issue the letter. Managed to speak to her over phone on three occasions , and every time I was told the letter will be issued ‘immediately’. Would the airline pay me the compensation that the insurer owes me ? It would amount to about 900 $ U.S.


    I have bought my ticket today on Ethiopian airlines website. When the ticket was delivered, I notice that name and first name were not in the right order.
    What can I do, please to solve this problem?

  • Ejiroghene Ojo

    Dear Ethiopian Airline Management Team,
    I write to lay my complaints on flight  days changes without my consent.My return  ticket from Nigeria to Dallas (USA) was bought and confirmed by sending my ticket via email.Unfortunately,my flight from Chicago to Addisa Babba on the 11th of February to enable me to join the Addissa  to Lagos flight .This necessitated the airline to schedule me for the next day( Sunday 12th of February) flight to Lagos.The airline accommodated me in a hotel till the next day.
    To my uttermost surprise,at boarding (8:15am) I was told I am not on that flight(ET 901 ADD to LOS).On complaining i was told to bring 200 US dollars to make changes back to enable me fly that day.What an unethical manner,for reasons not mine.I was furious and did not make the payment.
    They then schedule me to fly the next day to Lagos ,accommodating me in the hotel again.(ET 901 ADD to LOS) on Sunday 13th of February,2023.Please see attached all refenced tickets. Delays caused me job and family inconveniences. I humbly ask that my case be looked into and adequate compensation be provided to me.

    Warm regards,
    Ejiroghene Ojo.