Ethiopian Airlines: How to file a complaint related to baggage / flight delay / cancellation / ShebaMiles? Procedure, Documents required


Ethiopian Airlines: How to file a complaint related to baggage / flight delay / cancellation / ShebaMiles (Frequent Flyer)?

How-to-file-a-complaint-with-Ethiopian-Airlines-baggage-flight-delay-cancellation-ShebaMiles

  1. Visit Ethiopian Airline Complaint Website
  2. Select the category in which you would like to make a complaint
  3. If it is related to baggage, then select bags and choose the sub category as damage / missing / delayed and submit a claim relevant to your selection
  4. If your topic is about to complain about the airline, then choose compliments and complaints and select the reason.
  5. If it is delayed / cancelled flight, enter the contact details: name, country, address, city, state, postal code, email, phone number, Frequent flyer number
  6. Enter the Flight number, date, origin, destination
  7. Additional information if you would like to enter
  8. Submit

Request through Social Media

If your request is for live service support, you may address your request to Ethiopian Airlines Social media pages or Ethiopian Airlines chatbot.

For United States (US) passengers travelling to or fro may use the below address for complaints on Ethiopian Airlines services to Department of Transport (DOT)’s Aviation Consumer Protection Division.

Website: Aviation Consumer Protection
Mailing address: Aviation Consumer Protection Division, C-75
U.S. Department of Transportation
1200 New Jersey Ave, S.E.

Ethiopian Airlines Customer Care Phone number | Email

Check the above link to know the Ethiopian Airlines customer care phone number, email etc

How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines?

View How to change mistakes in your name, flight date and refund ticket in Ethiopian Airlines through the above link.

Ethiopian Airline Vacations Customer Care Phone number, Packages, Requirements

View Ethiopian Airline Vacations Customer Care Phone number, Packages, Requirements through the above link.

List of Ethiopian Airlines Offices

Find Ethiopian Airlines Offices Contact details such as Address, Phone number, Location, Email and more details in your country

 

Leave a comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.