Eva Air Reservation Office in Jakarta, Indonesia 16

About Eva Air:
Eva Air-logo
Evergreen Group Chairman and Founder Dr. Chang Yung-Fa established Eva Air in 1989. Eva Air head quarter is in Luzhu, Taoyuan City, Taiwan. In June 2013, EVA became a Star Alliance member, giving our passengers access to a vast network of nearly 1,400 destinations in more than 190 countries and providing seamless global services. Eva Air also offer the added benefits of geographic advantages as Taiwan steadily gains status as the Asia-Pacific’s transportation hub.

Eva Air Jakarta Reservation Office Address:
Jakarta, Indonesia

Eva Air Reservation office telephone contact numbers:
Fax: 62-21-5212630

Working hours

Official website: www.evaair.com/

Eva Air Online Check-in: Eva Air Online Check-in

Note: Online Check in begins 24 hours and up to 3 hours before your flight .

Check Eva Air flight status here: Eva Air flight status

Eva Air baggage services telephone contact numbers:

For baggage inquiries : Eva Air baggage inquiries

Baggage lost and found:

Near-by Airports:

Near-by cities:

Attractions in Jakarta:

Types of Planes / Air craft available with Eva Air

Total fleet: 66

  • Airbus 321-200
  • Airbus A330-200
  • Airbus A330-300
  • Boeing 747-400
  • Boeing 777-300ER
  • Boeing 787-10
  • Boeing 747-400BDSF
  • Boeing 747-400F
  • Boeing 777F
Queries handled by Eva Air Customer care:
Flight Ticket Booking, Ticket Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Infinity Mileagelands

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16 thoughts on “Eva Air Reservation Office in Jakarta, Indonesia

  • Monica

    Hi, I’m Monica.

    I just booked ticket US – Indonesia with Eva air and it’s stated that Eva will provide STPC.
    How does the procedure execute?
    Do we need visa for Taipei regarding the transit duration that requires us staying a night in Taipei airport.

    Looking forward for the feedback.

    Thank you,

  • Hera

    please HK req small cupcakes for birtday celebration code booking 1.1LEO/SOPHIA MS 2.1LEO/AGUSTINUS MR 3.1NG/POH HWA MRS
    1 BR 226W 10MAY 4 SINTPE HK3 1310 1745 SPM /DCBR*RCH82J /E
    2 BR 215W 15MAY 2 TPESIN HK3 0925 1350 /DCBR*RCH82J /E

    passanger LEO/AGUSTINUS MR 10 MAY .(SIN – TPE) .
    Thank you for your attention

    • Brad Cox

      You have changed my flights with out consulting me and you put me of a different flight from my 9 year old Son. You are trying to ruin our Ho,i day

      Your phones in Taipei are on hold forever and then drop out and your Jakarta office goes straight through to voice mail at 9am on a Tuesday.

      This is shocking service.

  • Darlene Cadwallader

    I’m flying tomorrow to Taipei from Manila . I need to know if I can hand carry a fresh mango with me in my carry on luggage.

  • Vincensia PINASIO

    Hi…I am Vincensia
    I have a flight to Paris at 21 June 2018. Can I change the date to 19 June 2018? If I can change, what I need to do to process it. I am waiting the answer..thanks!

  • Filipus Neri Budi Iswantoro

    Hi, I am Filipus Neri Budi Iswantoro
    I lost my luggage’s. The story was start from my flight on Feb 17, 2020 with itinerary FLL-JFK-TPE-CGK (which I did not make it). My fligth reservation code number was RRRPEB and the Airline Reservation Code # RRSBOK & VI3RUC.
    My flight from FLL to JFK was delay for approx. 30minutes and I missed my next international connecting flight to Taipeh (BR31) also to Jakarta (CI 761). I have check with JetBlue regarding my luggage and they said the luggage’s are transferred to International Luggage’s storages for waiting for the next flight by EvaAir and then will arrive to Jakarta same as per Baggage Destination (Baggage’s Receipt Number JetBlue 0279131605 & 0279131606).
    I did contact to my company and the re issued my new flight form JFK to CGK with Qatar Airway.
    Kindly assist to have my luggage’s information and please deliver my luggage’s to my final destination Jakarta (CGK)or Yogyakarta (JOG) as I did the Coutesy Report to JAS AIRPORT SERVICE in Jakarta CGK with File Number CGKQR00458 on Feb 20th 2020.
    Thank you and Very Much Appreciated. Please contact me on phone numbers +6281225008056 or +6283836185799.

    Thank n regards

  • Brad Cox

    You have changed my flights with out consulting me and you put me of a different flight from my 9 year old Son.You are trying to ruin our Ho,i day

    Your phones in Taipei are on hold forever and then drop out and your Jakarta office goes straight through to voice mail at 9am on a Tuesday.

    This is shocking service.

  • Ronnie Lee Hatley

    My name is Ronnie Lee Hatley.
    My E Ticket # 6957472368130
    Airline confirmation = SSJBCV
    EVA Air Flight 238 Tue, Mar 24, 2020 CGK – 02:20pm to TPE – 08:45pm Tue. Mar 24. 2020
    EVA Air Flight 26 Tue. Mar 24, 2020 TPE – 11:40pm to SEA – 07:10 pm Tue. Mar 24, 2020
    Alaska Airlines Flight 678 Tue. Mar 24 SEA – 09:20 pm to GEG – 10:30 PM Tue. Mar 24, 2020
    Is this correct?
    My travel agent Cheapoair sent me the following message: CheapOair Urgent msg. Booking id #62628940: the schedule for your flight(s) has been changed by airline(s). Contact us at 1-888-728-1669 to review the changes.
    I HAVE NOT BEEN ABLE TO CONNECT WITH CHEAPOAIR to review the changes. I have tried more than fifty times but have never been connected.
    Can you tell me what the changes are?
    I am in Jogjakarta now. Please contact me by email. Please let me contact you via email so I can send you my documents.
    Thank you.
    Ronnie Lee Hatley

  • Mohammed Aboodolweh

    Subject: Flight confirmation, Eva Airways Confirmation Number : LGR2V9

    Due to Coronavirus, I wondering if I can or the possibility of changing my departure flight date to 18-19 of March from the 21 of March, 2020, note following:
    Eva Airways, Flight 10
    11:55pm Sat Mar 21 , 2020 Taipei, Taiwan (TPE) Terminal 2
    7:20pm Sat Mar 21 , 2020 Vancouver, BC (YVR) Terminal M

    PLEASE CALL ME BACK AT: 87771414580 BANDUNG OR REPLY TO MY EMAIL : [email protected]
    Mohammed Aboodowleh
    Bandung city,
    [email protected]

  • Mohammed Aboodolweh

    Re: Eva Airways Cancelation Number: LGR2V9, 21/03/2020 (FlightHub reservation #163-263-832) -MOHAMMED ABOODOWLEH
    Hi & thanks for informing the cancelation of the above flight for the date 21 March, but as noticed, you still have a flight schedule for the same route for the Monday the 22 March & I am interested in switching me to that flight and much appreciated if you confirm at your earliest.

    By the way for this reason, I called your office in Jakarta today 20th at 2.00-4.00, but no one answer or pic up the phone & only answering machines with wrong information unfortunately.

    I am Canadian, has to go back home & my visa here already expired & I have to pay Rp 1,000,000 for each day late departure. So, please arrange my flight for the 22 March, flight BR238 & then BR010 to Vancouver and confirm at your earliest, thanks.
    NOTE: If you have any suggestion & advice please get back to me as soon as possible, thanks.

    Mohammed Aboodowleh
    Bandung Cell: 87771414580
    [email protected]

  • feely

    Hallo, i already buy return ticket fom jakarta – hanida – jakarta on 17 june 2020 until 26 june 2020.
    my booking number is DPM186776, i will be traveling 3 person.
    Now jakarta also japan is having covid 19 corona virus, so i want to know,is it save to travel there on june or from the eva air will better cansel my ticket and refund to me full of my money? Please call me at +62- 08115400638.
    because now we see indonesia so many people die and got corona virus, so the country shouldlock down country and im afraid we cant go to japan too, it will be a new problem there or when i come back from japan.
    so please understand, i dont want too much worry about that. give me the good solution.

  • Claudia Hartono

    I have an upcoming flight IN A MONTH from Jakarta to Seattle. But due to the uncertainty of the situation caused by COVID-19, I am planning to reschedule my flight and talk with a representative about the options provided in this situation. I have tried contacting Jakarta’s EVA air office MULTIPLE TIMES, but no one seems to be on call to answer the telephone no matter what time or day it is. I’ve tried contacting ALL the numbers but still no result. BEEN TRYING FOR 1 MONTH since the corona virus outbreak in Indonesia.

    PLEASE, we are a customer and would like some response from EVA AIR!

  • LE ROUX Pascal

    I have flight tickets BR238 and BR87 Jakarta – Taipei – Paris 04 and 05 June; flight from Jakarta dates 4 and 5 are cancelled; I receive cancellaion alerts by email. Booking reference = UVBL.JN
    Thanking you to let me know the new dates of my trip as soon as possible by email.
    Pascal Le Roux, Hp 0821.47.824.826, 0812.


    Dear EVA AIR,
    I am Jason Antonio, my ticket from Taipei to Jakarta on 28 June 2022 with BR237 Flight has been cancelled by EVA AIR. I was wondering if EVA AIR could change my flight from 28 June 2022 to 29 June 2022.

    Looking forward to hearing from you soon. Thank you very much.
    Best regards,
    Jason Antonio

  • mori

    My flight is on March 23 at 2.20PM departing from JKT to US, via Taiwan. I have couple of questions:

    1. Is there a requirement for PCR test at the Taiwan airport? I will be in the transfer area only.
    2. Can i get a seat (in the back of flights) assigned to me now since i have some medical issues and need to get up and walk frequently in all flights?