Fiji Airways Customer Care Phone number | Email 2

Fiji Airways is the flag carrier airline of Fiji and operates international services from its hubs in Fiji to 13 countries and 23 cities including, Australia, New Zealand, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu and Solomon Islands, Hong Kong, Japan, Singapore and the United States.

Fiji Airways Official website:

Fiji Airways Online Check-in:

Note: Fiji Airways Online Check in begins from 48 hours before departure & closes 12 hours prior to the time of departure for economic classes.

Check Fiji Airways flight schedule here:

Check Fiji Airways flight status here:

Fiji Airways Baggage Allowance

Fiji Airways Airlines

View Fiji Airways Hand | Cabin baggage, checked baggage, Excess baggage charges, overweight baggage charges, over size baggage charges in the above link.

Fiji Airways Customer care / support

Fiji Airways Customer Contact Centre: 00 679 672 0777

Fiji Airways Contact Centre Business Hours: Monday to Friday, 8am – 5pm (FJ Time).

Fiji Airways Special assistance

Travel during pregnancy in Fiji Airways

Pregnancy rules in Fiji Airways:

  • Expectant mothers can travel in Fiji Airways Expectant mothers in normal pregnancy and good health may travel with Fiji Airways up to and including the 35th week of pregnancy.
  • You must apply for medical clearance by submitting a medical information form (MEDIF). (Download PDF)

*For any special assistance, Contact:

How to change mistakes in your name, flight date and refund ticket in Fiji Airways?

View How to change mistakes in your name, flight date and refund ticket in Fiji Airways through the above link.

Fiji Airways Special Meals

Passengers will be able to dine on lighter foods – including fruit bowls, paninis, salads, tapas and soups throughout the flight.

*For any Queries, contact:

How to Web Check-in Fiji Airways?

Procedure to do web check-in or online check-in Fiji Airways 

  1. Visit
  2. Select “Booking Reference” or “Ticket Numbers”
  3. Enter the “Booking Reference” or “Ticket Numbers” and “Last Name”
  4. Click “Identify”

List of Fiji Airways Offices Worldwide

Find Fiji Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.

Types of Planes / Air craft available with Fiji Airways

  • Airbus A350-900 Fleet
  • Airbus A330-300 Fleet
  • Airbus A330-200 Fleet
  • Boeing 737 Max 8 Fleet
  • Boeing 737-800 Fleet
  • ATR 72-600
  • ATR 42-600
  • Twin Otters

Download Fiji Airways App for Apple (iphone, ipad, mac) / Android (ios)

Contact Fiji Airways on social media

Queries handled by Fiji Airways Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Tabua Club (Frequent Flyer).

Is there any problem/complaint with reaching the Fiji Airways Phone number? Please report any issues using the below comment form.

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2 thoughts on “Fiji Airways Customer Care Phone number | Email

  • Tim Sharp

    Dear Fiji Airlines,

    I have never experienced such a high level of incompetence with an airline in my 68 years of traveling. Your airline has ruined my family’s trip of a lifetime to New Zealand by losing our bags and in particular, my wife’s bag containing her clothes, jewelry and medicine. It has cost us dearly.
    The ability to reach a human being within your organization with any ability or the will to advocate for the customer is so sorely lacking, that I am not sure how you remain in business.
    I have all the possible information necessary to provide you in detail to the situation we are now suffering through.This is just one more test to see if you even respond to a customer needing help or is this just another bit of window dressing to customers that have yet to be caught up in the vortex of disappointment and incompetence that we have experienced with Fiji Airlines. My email is provided below.

    • Raman Kumar

      Hi Tim same happened with me on 22nd feb. i had flight from
      Auckland to new delhi. I landed new Delhi on 23rd of feb without baggage. Till now i am looking forward to get my baggage. In my baggage (30.25kg) it includes jewellery, 22 brand new shoes all were cost more than $200. New shoping for my family for marriage. I had 2 pair of sunglasses, ( Burberry, Versace) and two watches I am very upset. My bag worth in nz dollar $15000.

      Must guide me how you handled this situation.