Finnair Airlines: How to file a complaint related to baggage / flight delay / cancellation / Finnair Plus? Procedure, Documents required

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Finnair Airlines: How to file a complaint related to baggage / flight delay / cancellation / Finnair Plus (Frequent Flyer)?

To send any feedback and Claims with Finnair Airlines, please write to,
Address: SL/403,
01053 FINNAIR,
FINLAND

Finland customer service

Buying or changing flight tickets or travel extras, timetables, prices and product enquiries: +358 300 871 160 (€1.70/answered call + local network charge)

Local network fee is also charged by minute during the waiting time and during the call.

  • In Finnish and Swedish: Mon–Fri 7 a.m.–6 p.m., Sat–Sun 8 a.m.–4 p.m. (Finnish time)
  • In English: 24h

Traffic or payment disruption situations and special assistance services

Phone: +358 9 818 0800 (local network charge)

Note: Local network fee is charged by minute during the waiting time and during the call.

  • Finnish and Swedish: Mon–Fri 7 a.m.–6 p.m., Sat–Sun 8 a.m.–4 p.m. (Finnish time)
  • English: 24h

Finnair Plus program: Booking or changing award flight tickets, upgrades with Finnair Plus points, and Finnair Plus program enquiries:

Phone: +358 300871161 (€1.70/answered call + local network charge). Note: There is also a local network fee that is charged by minute during the waiting time and during the call.

  • Opening Hours: Mon–Fri 8 a.m.–6 p.m.

Finnair Airlines chat

  • You can use chatbot Sisu or customer service agents by clicking the “Chat” button in the lower right corner
  • Fill in your details and chat.

Support hours for Finland

  1. In Finnish: Mon–Fri 7 a.m.–7 p.m., Sat–Sun 8 a.m.–6 p.m. local time
  2. In English: Mon–Sun 24h
  3. In Swedish: Mon–Fri 8 a.m.–5 p.m. local time

NOTE: You can check the chat support hours in your country from the Chat window for any Customer service contacts.

How to request for disability assistance in Finnair Airlines?

You may contact customer service:+358 9 818 0800 (Finland), or by filling in our special assistance form.

  • Enter your First / Family name
  • Enter the phone number and valid Email address
  • Enter the Membership number
  • Then enter your Flight date / number of your first flight
  • Enter the Destination city and Booking reference
  • Then “Submit”.

Finnair Airlines Customer Care Phone number | Email

Check the above link to know the Finnair Airlines customer care phone number, email etc

How to change mistakes in your name, flight date and refund ticket in Finnair Airlines?

View How to change mistakes in your name, flight date and refund ticket in Finnair Airlines through the above link.

Finnair Airline Vacations Customer Care Phone number, Packages, Requirements

View Finnair Airline Vacations Customer Care Phone number, Packages, Requirements through the above link.

List of Finnair Airlines Offices

Find Finnair Airlines Offices Contact details such as Address, Phone number, Location, Email and more details in your country

 

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