Garuda Indonesia Ticket Office in Melbourne, Australia 11

Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.

Garuda Indonesia Melbourne Ticket Office Address:
Level 1, 30 Collins St, Melbourne

Garuda Indonesia Ticket Office telephone contact numbers:
(61-3) 8663 0222

Working hours

Garuda Indonesia Official website:

Garuda Indonesia Check-in

Garuda Indonesia City Check-in

Available at Garuda Indonesia Sales Office (domestic or international branch office).

Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).

*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.

Garuda Indonesia Internet Check-in

Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).

For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure

Garuda Indonesia Phone Check-in

Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.

Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).

Garuda Indonesia Mobile Check-in

Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.

Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).

Check Garuda Indonesia flight schedule here:

Garuda Indonesia baggage services telephone contact numbers:
(61-3) 8663 0222

Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage

Garuda Indonesia Baggage Allowance

View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Garuda Indonesia Customer care / Call Center number:

0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.

Near-by Airports:

Near-by cities:

Attractions in Melbourne:

Types of Planes / Air craft available with Garuda Indonesia

Total fleet: 144

  • ATR 72–600
  • Airbus A330–200
  • Airbus A330–300
  • Airbus A330–900neo
  • Boeing 737–800
  • Boeing 737 MAX 8
  • Boeing 747–400
  • Boeing 777–300ER
  • Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles

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11 thoughts on “Garuda Indonesia Ticket Office in Melbourne, Australia

  • Antonio Tassone

    can i have my itenary re sent as i have lost my information re my flights
    due to fly out Friday 9/6/17 from Melbourne to bali on flight number 719 9.00am departure
    my details are as follows
    Antonio Tassone
    19 heritage drive Narre warren sth 3805 Melbourne Victoria
    email [email protected]
    if you are able to email me my itenary would be greatly appreciated

  • Carolan Dodd

    Selamat Sore, I sent this email this morning but it was undeliverable.
    I am travelling Melbourne to Bali on Wednesday 9th August Ft 719, Returning Denpasar to Melbourne 28August Ft 718.
    I wish to advise you that I will be needing to take a CPAP machine to assist with my breathing.
    I will NOT need to use it on board. I have a letter from my Doctor testifying to my need.
    It is my intention to carry it on board.
    Details are Brand: System One,
    Dimensions : W 14cm, L 18cm, H 9cm.

    I will pack the small electric plug/transformer in the suitcase.
    I can be contacted on 03 9789 1418 or 042 077 690 should you need to discuss this.

    Is it ok to pack it in my suitcase if I wish?

    ****Please confirm receipt of this information.

    Carolan Dodd (ffmember)

  • john william brown

    Could you please arrange a wheelchair for me at Melbourne and Denpasar airports.I was made one available on my last trip to Bali,July 2017,and was well looked after by the ground and aircrew. I am 82 years old now and due to a permanent back injury unable to walk long distances. My Booking Reference is TR35SN Ticket No. 126 2497955512 Thank you.

  • Leanne G Yuill

    I need to change a flight into my other daughters name. Please help. I was informed I could as my ex now won’t let me daughter leave the country. My sister has paid over $10000 for this trip. Please contact me. Leanne Yuill. 0409306003. Thank you. So upset. Expedia. Said they could help me 6 weeks ago now they said they can’t.

  • Keith John Hatfield

    We have always used Garuda to fly on our holidays to Bali. I believe we are Garuda Miles members but I have lost my member number. Could you please check if we are registered members as we wish to visit beautiful Bali again. Teri Makasi.

  • peter zaunbrecher

    i am trying to change or cancel my flight . due to fly to bali 26 april at 8 am . my mother is 98 year old is in hospital dying and we need to change the date to after the funeral dat not known yet
    how to contact a person on a phone uin english please desperat
    we fly garuda on a yearly basis never before need this help
    thanks peter z

  • Sue Astle & Andrew Kent

    Left red iPad on flight GA 718 – Bali to Melbourne 9/06/2019. Departure 22:30. Sue Astle &Andrew Kent. Original seats 32 A & 32C. Moved to 33 middle row & 32 middle row. Not sure which seat iPad was left in but definitely been left on the plane.

    We have been trying to get on to some, but have had to leave a message.

  • Roger Skinner

    Can you please advise me an email address that I can yse to cancell a booking. Are family were due to fly in July but I cannot see being back to normal by then so I would like to cancell the booking
    Thanks and regards
    Roger Skinner

  • Phoebe You

    #Extremly TERRIBLE services and POOR communciation# #DO NOT USE IT#
    I booked a ticket about two months before the flight date 13 Jun 2020, and being informed on 19 May 2020 that my flight has been cancelled. I emailed Garuda Indonesia, and also phoned call centre. The call centre told me there is no cash refund available but only travel voucher, I had no choice didn’t want all my money wasted away. But after a week, Garuda emailed me back and transferred me to Melbourne ticket office, the ticket office told me I can get cash refund but need to pay $125 penalty, they asked me to email e-booking team. CAN’T BELIEVE IT! I was been pushed around and finally e-booking centre told me I cannot get a cash refund since I have been processed a travel voucher, vouchers are not refundable!!! I am really disappointed about Garuda!!! They are lying and hiding and once you paid the ticket there is no way for you to change plans!!!! DO NOT USE IT!!!