Garuda Indonesia Ticket Office in Sydney, Australia 8

Garuda Indonesia was established in 1 August 1947 as KLM Interinsulair Bedrijf, commenced operations in 26 January 1949 as Garuda Indonesian Airways which is the national airline of Indonesia. Garuda Indonesia is headquartered at Soekarno–Hatta International Airport in Tangerang, near Jakarta, Indonesia.

Garuda Indonesia Sydney Ticket Office Address:
Level 6, 55 Hunter Street, Sydney
PO. Box 3836

Garuda Indonesia Ticket Office telephone contact numbers:
(61-2) 9334 9900

Working hours

Garuda Indonesia Official website:

Garuda Indonesia Check-in

Garuda Indonesia City Check-in

Available at Garuda Indonesia Sales Office (domestic or international branch office).

Note: Check-in starts from 48 hours to 4 hours before scheduled departure time (local time).

*Flights depart from Terminal 3 Soekarno-Hatta International Airport, check-in counter is closed 45 minutes prior to scheduled departure time.

Garuda Indonesia Internet Check-in

Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).

For departure city of Jakarta (CGK) with domestic destinations, the service is available from 24 hours to 2 hours before departure

Garuda Indonesia Phone Check-in

Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.

Note: Check-in starts from 24 hours to 4 hours before scheduled departure time (local time).

Garuda Indonesia Mobile Check-in

Passengers can check in and make seat selection using our mobile app from 24 hours up to 4 hours before departure. Except for departure city of Jakarta (CGK) with domestic destinations. Available for domestic and international flight.

Note: Check-in starts from 24 hours and ends before scheduled departure time (local time).

Check Garuda Indonesia flight schedule here:

Garuda Indonesia baggage services telephone contact numbers:
(61-2) 9334 9900

Trace your baggage in Garuda Indonesia: Garuda Indonesia-Trace baggage

Garuda Indonesia Baggage Allowance

View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Garuda Indonesia Customer care / Call Center number:

0804 1 807 807 (Within Indonesia region only) or +62 21 23519999.

Near-by Airports:

Near-by cities:

Attractions in Sydney:

Types of Planes / Air craft available with Garuda Indonesia

Total fleet: 144

  • ATR 72–600
  • Airbus A330–200
  • Airbus A330–300
  • Airbus A330–900neo
  • Boeing 737–800
  • Boeing 737 MAX 8
  • Boeing 747–400
  • Boeing 777–300ER
  • Bombardier CRJ1000 NextGen
Queries handled by Garuda Indonesia Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, GarudaMiles

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8 thoughts on “Garuda Indonesia Ticket Office in Sydney, Australia

  • Donna griffiths

    Hi I want to book bussniss class to Denpasar but I need a bed not a recliner seat how do I know which flight to booked be sure this is what I’m paying for my travel dates are Syd to Denpasar July 15th 2018 return July 21st Thank you Donna

  • Andrew Petherbridge


    Three of us plan to fly Melb to Amsterdam around 29 June 2019 returning 24 August. Have checked your site but wanted to see if you can book three side strips within Europe to Zagreb from Amsterdam , London from Venice and Dublin to Amsterdam when we leave. Local Europe flights are fine economy. Thanks you. Andrew

  • Diane Chaffey

    I did a booking on line to fly to Denpasar on 7th March 2020 returning 21st March 2020 Reservation No NRZPFQ. for 2 people Diane Chaffey and Carol O’Connell. I received a confirmation. Im afraid I gave a wrong email address therefor I didn’t get the e-Tickets emailed to me.
    My email address is [email protected]
    Could you pleas amend my email address and resend the confirmation email.

    Diane Chaffey

  • Maree Salsiccia

    Hi Garuda Sydney,
    I was told Id receive FULL airline ticket refunds for 3 return tickets SYD-DENPASAR Flight 715 May 1 SYD/rtn May 11(case was 01850327 ) I have only been refunded the taxes and fees ($399.24 x 3)= $1197.72. (Refunded 23/3/20, Thank you)
    The FULL amount I paid was actually ($699.24 x 3) = $2097.72
    Why have I not received this full amount?
    Garuda Indonesia sent me an email telling me to make inquiries to Garuda Sydney Ticketing Office (this was the only place to leave typed message)

  • Catherine Neal Shaw

    I have been ringing your office for a week no one returns my message or answer my call. I had 2 flights booked to Bali 29 November 2020 they were canceled due to lockdown. I want to book another flight using this credit