Hawaiian Airline: How to file a complaint related to baggage / flight delay / cancellation / HawaiianMiles (Frequent Flyer)?
You can file a complaint at Hawaiian Airline through Mail / live Chat / Text / Calls
For any Customer compliments and complaints you may email or mail to the following:
Mailing address:
Consumer Affairs Office
Hawaiian Airlines, Inc.
P.O. Box 30008
Honolulu, HI 96820
For General inquiries, you may Live Chat: Chat agents are available 24 hours a day.
Text: Send text message at 38285 from 5am – 11pm HST.
Calls within US and Canada:
- General inquiries: 1-800-367-5320 (available 24/7).
- Guests with hearing or speech disabilities (TTY): 711 for relay services.
- Visit Hawaiian Airline Complaint Website
- Select the category on which you want to file a complaint
- Enter your first / last name
- Enter valid email address, phone number
- Enter the HawaiianMiles
- Then Ticket number, confirmation code
- Attach the required documents with maximum file size 5MB each
- Then “Submit”.
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