How to change mistakes in your name, flight date and refund ticket in Aeroflot Airline?


How to change flight date / postpone / cancel the booked flight in Aeroflot Airline?

Change / reschedule your travel date in Aeroflot:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.aeroflot.ru/sb/pnr/app/ru-en
  2. Enter the booking code, first name, last name (or)
  3. Enter Aeroflot ID, Email, Password (or)
  4. Click “Log in”
  5. Select the date you want to reschedule
  6. Confirm the submission.

How to get refund from Aeroflot airlines for unused / partially used flight tickets?

By online

  1. Visit https://www.aeroflot.ru/xx-en/online_services/purchase/rules_online
  2. Go to “My Bookings” and Click ‘request a refund’ under Flight details
  3. Enter the required details and make the payment if applicable.

Through Aeroflot Call Centre

  • If you cannot request a refund online, you can fill the form here
  • Enter the name, email, phone number
  • Enter the 13-digit Aeroflot ticket number, booking code
  • Enter the passenger name
  • Click ‘Submit’
  • Your request will be processed manually by the Aeroflot customer service person.

Through travel agent

  • If you have booked a Aeroflot flight ticket through any travel agent, please contact them for a refund.

*Partially used tickets, taxes and fees will be refunded on a pro rata basis.

Aeroflot airlines Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network / Code Share Flights

Fares for Business Class, Economy Class, any Changes on flights, Cancellations/Refund, Discounts for children/infants on Aeroflot Airline, please click here.

Aeroflot Airline Offices Worldwide

Find Aeroflot Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Aeroflot Baggage Allowance

View Aeroflot Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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