How to change mistakes in your name, flight date and refund ticket in AirAsia Airline?


How to change flight date / postpone / cancel the booked flight in AirAsia Airline?

Change / reschedule your travel date in AirAsia:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.airasia.co.in/manage-booking
  2. Enter the PNR (or) Booking reference number
  3. Click “Get Itinerary”
  4. Select the Flight date / time you want to reschedule, Guest Contact details etc.
  5. Enter Guest details/ Gender/ Name Changes/ Contact details/ Pre-book or increase check-in baggage allowance/ Pre-book or change in-flight meals/ Change in seat selection.
  6. Confirm the submission.

How to get refund from AirAsia airlines for unused / partially used flight tickets?

By online

  1. Visit www.airasia.com.
  2. Click “Chat with AVA” – A chat box will appear.
  3. Type ‘Air Asia Refund Request’
  4. Choose the type of refund that you want (Flight Cancellation, Reschedule, Double payment, Duplicate booking).
  5. Enter the booking code (6-Digit)
  6. Enter the required details.
  7. Click “Submit”.

Through AirAsia Call Centre

  • You can contact Phone: 91-80-46662222, +91-80-67662222
  • Your request will be processed manually by the Lufthansa customer service person.

Through travel agent

  • If you have booked a AirAsia flight ticket through any travel agent, please contact them for a refund.

AirAsia Airline Offices Worldwide

Find AirAsia Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

AirAsia Airline Customer Care Support

Check the above link to know the AirAsia Airline customer care phone number, email etc

AirAsia Airlines Baggage Allowance

View AirAsia Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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