How to change flight date / postpone / cancel the booked flight in Arajet Airline?
Change / reschedule your travel date in Arajet Airline:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.arajet.com/en/
- Go to “My Booking”
- Click “Manage Booking”
- Enter “Booking reference”
- Enter ‘last name’
- Click “Show Booking”
- Select the date you want to reschedule
- Confirm the submission.
How to change booking?
At Arajet can change, offer you different options to make changes to your reservation date.
A limited number of date and time changes to your reservation, however, you will be able to make additional changes if you pay the change fee, whenever applicable.
Changes related to adding services can be made through my booking section of website or through our contact center. These changes will generate additional charges to your reservation if the services are not included in your package.
For changes related to spelling errors, please contact center at www.arajet.com/en/contact-us
How to pay?
To proceed with paying for reservation at Arajet you can use your Visa or Master Card
- Complete the booking process and make sure all your booking details are correct.
- Go to the payment section
- Accept Term and condition
- Click Complete booking button.
- Choose card type (Visa or Master Card).
- Enter card details.
- Click Pay button.
- Wait for reservation code.
How to get refund from Arajet Airline for unused / partially used flight tickets?
By online
Through Arajet Airline Call Centre
- For changes related to spelling errors, please contact our contact center at https://www.arajet.com/en/contact-us
Through travel agent
- If you have booked a Arajet Airline flight ticket through any travel agent, please contact them for a refund.
Arajet Airline Customer Care Support
Check the above link to know the Arajet Airline customer care phone number, email etc
Arajet Airline Baggage Allowance
View Arajet Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.
Arajet Airline Office
Find Arajet Airline Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country.
FAQ
How to change the contact details of my booking?
Once a Reservation has been made changes to the name of any Customer on a Reservation will be permitted if requested at least twenty-four hours prior to the Scheduled Departure Time of the first Flight on the Reservation. A service charge and the difference in fare between the original and the new flight will apply,
How to request a refund?
You only have to fill out form: https://arajet.zendesk.com/hc/es-do/requests/new. After filling it out completely, give you an initial response within 10 days and if the refund proceeds you will receive it within 30 days.
What is refundable in a ticket and what is not?
Refundable:
- Arrival fees
- Departure fees
- Development fees
- Security fees
- Inspection fees
- Tourist tax
- Sales tax
Non-refundable:
- Fuel surcharge YQ
- Reservation fees
- Travel assist
- Additional Services
Can I opt for a refund to the original method of payment?
Yes, apply for a refund according to policies,Kindly visit here https://arajet.zendesk.com/hc/es-do/requests/new
Do you offer discounts on group bookings?
You can make a booking for up to 9 passengers online, for larger groups you can make multiple bookings on website or visit here https://www.arajet.com/es/contact-us (fees may apply)
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