How to change mistakes in your name, flight date and refund ticket in Asiana Airlines?

How to change flight date / postpone / cancel the booked flight in Asiana Airline?

Change / reschedule your travel date in Asiana:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Enter the booking reference (8 digit numbers or 6 digit alphanumeric codes for the booking number)
  3. Enter Departure & Arrival City, Boarding date and last name.
  4. Click “Continue” (or)
  5. Log in with membership ID Number and Password
  6. Select the date you want to reschedule
  7. Confirm the submission.

How to get refund from Asiana airlines for unused / partially used flight tickets?

By online/Reservation Center

If you have purchased tickets through the Asiana Airlines online platform (PC/ Mobile Web and App) and reservation center, please contact below.
Korea: +82-2-2669-8000
US: +1-800-227-4262
China: +86-10-8451-0101
Japan: +81-3-5812-6600 and for other countries please visit here.

Through Asiana Airlines Call Center

  • You can contact at Asiana Airlines Refunds customer service: 1-800-227-4262 (Livechat or Call)
  • Your request will be processed manually by the Asiana customer service person.

Through travel agent

  • If you have booked a Asiana flight ticket through any travel agent or other websites, please contact them for a refund/exchange.

For more information about refunds, please visit here.

Asiana Airline Offices Worldwide

Find Asiana Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Asiana Airline Baggage Allowance

View Asiana Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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