How to change flight date / postpone / cancel the booked flight in Bamboo Airways?
Change / reschedule your travel date in Bamboo Airways:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.bambooairways.com/reservation/ibe/modify
- Enter your last name, booking/PNR Number
- Select “change flight”/”rebook flight”
- Select Flights you want change/find to rebook
- Pay via credit card or domestic card (NAPAS)
- Click “Retrieve booking”
- Select the date you want to reschedule
- Confirm the submission.
How to get refund from Bamboo Airways for unused / partially used flight tickets?
- If you want to cancel or refund, please click refund form.
- Enter reservation code, flight itinerary, full name, flight date.
- Enter the required details and make the payment if applicable.
- Email to: [email protected]
- Depending on the fare rules, the refund may not be allowed or a refund fee may be applied.
- Registered email only accepted for your booking request on refund.
- For “pay later” by cash at ticket office or bank subsidiary, please contact Bamboo Airways’s offices in Vietnam to refund.
Through Bamboo Airways Call Centre
- Contact Bamboo Airways branches or ticket offices for assistance with a fee of 450,000 VND / pax / segment (excluded VAT).
- Your request will be processed manually by the Bamboo customer service person.
Through travel agent
- If you have booked a Bamboo flight ticket through any travel agent, please contact them for a refund.
Bamboo Airways Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network
Fares for Business Class, Economy Class, any Changes on flights, Cancellations/Refund, Discounts for children/infants on Bamboo Airways, please click here.
Find Bamboo Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
View Bamboo Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.