How to change mistakes in your name, flight date and refund ticket in Cathay Pacific Airways?

How to change flight date / postpone / cancel the booked flight in Cathay Pacific Airways?

Change / reschedule your travel date in Cathay Pacific:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Enter the booking reference/ E-Ticket number, passenger first and last name (or)
  3. Sign in with your Marco Polo Club or Asia Miles account to view all bookings in your account. (or)
  4. Sign in with your social account
  5. Select the date you want to reschedule
  6. Confirm the submission.


How to get refund from Cathay Pacific Airways for unused / partially used flight tickets?

By online

    1. Visit
    2. You can get refund for tickets, seat reservations, Lounge Pass purchased directly from the Cathay Pacific website or through mobile app (Note: Booking must be cancelled before you request a ticket refund).
    3. Select ‘Ticket’ (or) ‘Seat Reservation’ (or) ‘Lounge pass’ on which you want to refund.
    4. Enter the requester’s and passenger’s information.
    5. Enter Cathay Pacific E-ticket number, Booking code & Passenger details.
    6. Click “Submit”.


Through Cathay Pacific Airways Call Centre

  • You can contact Cathay Pacific Customer Care (or) local reservation office.
  • Your request will be processed manually by the Cathay Pacific customer service person.
  • For redemption tickets, please contact Asia Miles or Marco Polo Club
  • Note: You can request a refund up to 14 days after your flight departure date.

Through travel agent

  • If you have booked a Cathay Pacific flight ticket through any travel agent, please contact them for a refund.

Cathay Pacific Airways Offices Worldwide

Find Cathay Pacific Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Cathay Pacific Airways Baggage Allowance

View Cathay Pacific Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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