How to change mistakes in your name, flight date and refund ticket in China Eastern Airlines?

How to change flight date / postpone / cancel the booked flight in China Eastern Airline?

Change / reschedule your travel date in China Eastern:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Go to ‘My Trip’ – Order Management
  3. Enter the order/ticket number, passenger first/middle/last name
  4. Click “Manage booking”
  5. Select the date you want to reschedule
  6. Confirm the submission.

How to get refund from China Eastern airlines for unused / partially used flight tickets?

By online

  1. Go to “My Bookings” and Click ‘request a refund’
  2. Enter the required details and make the payment if applicable.

Through China Eastern Call Centre

  • For any changes on partially used tickets, return tickets or tickets with multiple segments, Reroutings and cancellations, you can contact China Eastern Call Center.
  • You can contact China Eastern Airlines 24-hour customer service hotline: 95530;
  • For overseas users: 0086-21-20695530; Baggage Service hotline: 400-60-95530; Reservation Hotline: 855-58-95530
  • You can also Mail to: China Eastern Refund Team: Floor 3, No. 66, Jichang Avenue, Pudong New Area, Shanghai, 201202.
  • Your request will be processed manually by the China Eastern customer service person.

Through travel agent

  • If you have booked a China Eastern flight ticket through any travel agent, please contact them directly.

China Eastern Airline Offices Worldwide

Find China Eastern Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

China Eastern Airlines Baggage Allowance

View China Eastern Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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