How to change mistakes in your name, flight date and refund ticket in China Southern Airlines?

How to change flight date / postpone / cancel the booked flight in China Southern Airline?

Change / reschedule your travel date in China Southern:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Go to “Booking” – Orders – My Booking
  3. Enter the order/ticket number, email (or)
  4. If you booked tickets from other channels, please check here (Enter ticket number & name)
  5. Click ‘Confirm’
  6. Select the date you want to reschedule
  7. Confirm the submission.

How to get refund from China Southern airlines for unused / partially used flight tickets?

By online

  1. Visit
  2. Go to ‘Online Services’ – Change/Refund
  3. Enter the required details and make the payment if applicable.
  4. Click ‘Submit’

Through China Southern Call Centre

  • For any changes on partially used tickets, return tickets or tickets with multiple segments, Reroutings and cancellations, you can contact China Southern Call Center.
  • Customer service: 00 86 400 869 5539, 4006695539 or 114.
    For any Disability Assistance information and service application: 1-8446222993
  • Your request will be processed manually by the China Southern customer service person.

Through travel agent

  • If you have booked a China Southern flight ticket through any travel agent, please contact them directly.

China Southern Airline Offices Worldwide

Find China Southern Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

China Southern Airlines Baggage Allowance

View China Southern Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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