How to change flight date / postpone / cancel the booked flight in Ethiopian Airline?
Change / reschedule your travel date in Ethiopian:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.ethiopianairlines.com/in/book/trip/manage-booking
- Enter the booking reference (six-digit alphabetical code)/PNR/Record Locator, last name
- Click “Continue” (or)
- Select the date you want to reschedule
- Confirm the submission.
How to get refund from Ethiopian airlines for unused / partially used flight tickets?
- Visit https://www.ethiopianairlines.com/aa/book/booking/exchange-and-refund
- Go to “Menu” and Click ‘Exchange and Refund’ under “Book”
- If you want to request for any exchanges on tickets or refunds, click the relevant form.
- Enter the required details and submit.
Through Ethiopian Call Centre
- Tickets purchased on cash or through bank deposit, please contact the nearby Ethiopian Ticket office or your travel agency.
- If you made booking through mob app/Ethiopian Airlines official website, you can directly process refund by click here.
- Your request will be processed manually by the Ethiopian customer service person.
Through travel agent
- If you have booked a Ethiopian flight ticket through any travel agent, please contact them directly for refund.
- An additional NO SHOW fee will apply, if you have requested refund on or after the flight date.
- Due to COVID-19, the refund process might take up to three to four weeks.
- You can use the above form for change and cancellations, refund for extra services (Seat selection, Upgrading, Extra Baggage requests, WIFI services, Lounge access and Priority Boarding).
- Once application is submitted by filling out request form, the request will not be reversed.
Ethiopian airlines Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network / Code & Non-Code Share Flights
Fares for Business Class, Economy Class, any Changes on flights, Cancellations/Refund, Discounts for children/infants on Ethiopian Airline, please click here.
Find Ethiopian Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country
View Ethiopian Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.