How to change mistakes in your name, flight date and refund ticket in Fiji Airways?

How to change flight date / postpone / cancel the booked flight in Fiji Airways?

Change / reschedule your travel date in Fiji Airways:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Enter the booking reference, last name (or)
  3. Click “Search”
  4. Select the date you want to reschedule
  5. Confirm the submission.

How to get refund from Fiji Airways for unused / partially used flight tickets?

By online

  1. Visit
  2. Select the category as “Refund Request”
  3. Click “Next”.
  4. Enter the required details and reason for refund request.
  5. Click “Submit”.

Through Fiji Call Centre

  • You can get the procedure to cancel your flight or to request a refund on Fiji Airways cancellation by contacting the helpline number +679 6 720 888.
  • Your request will be processed manually by the Fiji customer service person.
  • You can get fees details which was made through Reservations Call Centre & Ticketing Office(Suva/Nadi) through this link.
  • You can contact directly Fiji Airways through +679 672 0777,  Monday to Friday: 8am – 5pm (FJ Time). You can also send written to the below address:
    Customer Care Team,
    Fiji Airways Limited,
    Maintenance & Administration Centre,
    Private Mail Bag,
    Nadi Airport,

Through travel agent

  • If you have booked a Fiji flight ticket through any travel agent or any third party website, please contact them directly for a refund.

Fiji Airways Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network

Fares for Bula Saver & Special (Less Flexible), Bula Plus (More Flexible), Biz Saver (Less Flexible), Biz Plus (Most Flexible), any Changes on flights, Cancellations/Refund, Discounts for children/infants on Fiji Airways, please click here.

Fiji Airways Offices Worldwide

Find Fiji Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Fiji Airways Baggage Allowance

View Fiji Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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