How to change mistakes in your name, flight date and refund ticket in FLYONE Airline?


How to change flight date / name / postpone / cancel the booked flight in FLYONE Airline?

Change / reschedule your travel date in FLYONE:

Through FLYONE Airline My bookings section, you can change of flight time and date / passenger name / cancel the flight.

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://flyone.eu/en/How-to-book/MyBookings
  2. Go to the “My bookings” section, select what you want to change.
  3. Changes can be made up to 4 hours before the flight.
  4. Login with email id and password (or)
  5. Login with Facebook or Google account
  6. Click “Log in”
  7. Enter the booking code, first name, last name
  8. Select the date you want to reschedule
  9. Confirm the submission.
  10. Pay the required fee if applicable.

To Change name in FLYONE Airlines:

  • Go to FLYONE MyBookings and change the passenger name.
  • Changes can be made up to 4 hours before the flight.

Fee: 60 EURO per flight (Fee may subject to change)

How to get refund from FLYONE airlines for unused / partially used flight tickets?

By online

  1. Go to “My Bookings” and Click ‘request a refund’
  2. Enter the required details and make the payment if applicable.

Through FLYONE Service Centre / Call Centre

  • If you cannot request a refund online, you can call the customer care number
  • Your request will be processed manually by the Lufthansa customer service person.

Through travel agent

  • If you have booked a FLYONE flight ticket through any travel agent, please contact them for a refund.

*Partially used tickets, taxes and fees will be refunded on a pro rata basis.

FLYONE Airlines Offices Worldwide

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FLYONE Airlines Baggage Allowance

View FLYONE Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

 

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