How to change mistakes in your name, flight date and refund ticket in Garuda Indonesia Airline?


How to change flight date / postpone / cancel the booked flight in Garuda Indonesia Airline?

Change / reschedule your travel date in Garuda Indonesia:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.garuda-indonesia.com/sg/en/index#manage_my_booking
  2. Go to “My Trip” – Manage my booking
  3. Enter the booking code/reference, last name
  4. Click “Continue” (or)
  5. Select the date you want to reschedule
  6. Confirm the submission.

How to get refund from Garuda Indonesia airlines for unused / partially used flight tickets?

By online

  1. Visit https://request.garuda-indonesia.com/passenger/form
  2. Go to “My Bookings” and Click ‘request a refund’ under Flight details
  3. Enter the required details and make the payment if applicable.

Through Garuda Indonesia Call Centre

  • Reschedule, reroute and refund can be done through Garuda Indonesia 24-hour Live Chat.
  • Call Center: +6221 2351 9999, 0804 1 807 807
  • Email: [email protected]
  • Your request will be processed manually by the Garuda Indonesia customer service person.

Through travel agent

  • If you have booked a Garuda Indonesia flight ticket through any travel agent, please contact them for a refund.

Garuda Indonesia Airline Offices Worldwide

Find Garuda Indonesia AirlinesĀ Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Garuda Indonesia Baggage Allowance

View Garuda Indonesia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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