How to change mistakes in your name, flight date and refund ticket in Hong Kong Airlines?


How to change flight date / postpone / cancel the booked flight in Hong Kong Airlines?

Change / reschedule your travel date in Hong Kong Airlines:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.hkairlines.com/en_HK/hx/homepage
  2. Go to “Manage Booking”
  3. Click “Change dates/Flights” (or) “Cancel booking”
  4. Enter “18-digit order number or 13-digit e-Ticket number”.
  5. Click “Manage Booking”
  6. Select the date you want to reschedule
  7. Confirm the submission.

 

How to get refund from Hong Kong Airlines for unused / partially used flight tickets?

By online

  1. Visit https://www.hkairlines.com/en_HK/hx/homepage
  2. Go to “Flying with us”
  3. Select “Refund”
  4. For flight ticket refund, please enter the “Order Number or E-ticket Number”, “First Name” and “Last Name”.
  5. Click “Refund”.

Through Hong Kong Airlines Call Centre

Hong Kong Airlines Customer Service Centre : +852-3916-3666

Mainland China (Local service only): 950715

Email: [email protected]
[email protected]

Refund: Please click here to apply refund online or check online refund status

Through travel agent

  • If you have booked a EVA flight ticket through any travel agent, please contact them for a refund.

Hong Kong Airlines Offices Worldwide

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Hong Kong Airlines Baggage Allowance

View Hong Kong Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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