How to change mistakes in your name, flight date and refund ticket in Jambojet Airline?


How to change flight date / name / postpone / cancel the booked flight in Jambojet Airline?

Change / reschedule your travel date in Jambojet Airline:

Through Jambojet Airline Manage My Booking section, you can change of flight time and date / passenger name / cancel the flight.

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://booking.jambojet.com/retrievebooking.aspx
  2. Go to the “Manage My Booking” section, select what you want to change.
  3. Please enter your flight details to view your booking.
  4. Login with email id and password
  5. Enter the Booking Reference, first name, last name
  6. Select the date you want to reschedule
  7. Click “Search”
  8. Confirm the submission.
  9. Pay the required fee if applicable.

Manage My Booking allows you to modify an existing flight booking: 

  • Add a bag
  • Select a seat
  • Change name
  • View itinerary
  • Resend itinerary
  • Change time or date of travel – (If the time frame allows and if one sector has not been utilized).
  • Actions that cannot be done on manage booking
  • Rerouting – change of travel route.
  • Remove seat
  • Remove bag
  • Cancel booking
  • Add passenger
  • Add special service request eg Infant, golf equipment etc

How to get refund from Jambojet Airline for unused / partially used flight tickets?

By online

  1. Bookings purchased directly from Jambojet Airline can be cancelled and refunded through Manage My Booking.
  2. For any changes made in your fully and/or partially-used booking, fare rules will apply.
  3. Fees for booking changes are non-refundable.
  4. Enter the required details and make the payment if applicable.

Through Jambojet Airline Service Centre / Call Centre

  • If you cannot request a refund online, you can call the customer care number
  • Your request will be processed manually by customer service person.

Through travel agent

  • If you have booked a Jambojet Airline flight ticket through any travel agent, please contact them for a refund.

Jambojet Airline Offices Worldwide

Find Jambojet Airline Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Jambojet Airline Baggage Allowance

View Jambojet Airline Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

 

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