How to change flight date / postpone / cancel the booked flight in KrasAvia Airline?
Change / reschedule your travel date in KrasAvia Airline:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://booking.krasavia.ru/websky/#/search-order
- Go to “Online Services”
- Click “My bookings”
- Enter “ticket number” & “surname”.
- Click “Find”.
How to get refund from KrasAvia Airline for unused / partially used flight tickets?
By online
- Visit https://www.krasavia.ru/dlya-passazhirov/vazhnaya-informaciya/vozvrat-biletov-i-uslug
- Go to “For Passengers”
- Click “Refund of a ticket of service”
- Click “Air tickets exchange and refund”.
- Fill Refund Application Form and sent to the email address [email protected].
Through KrasAvia Airline Call Centre
- Information telephone: +7 (391) 291-81-80
- Working hours: daily from 08:00 am to 08:00 pm, break from 12:30 to 13:30.
- Email: [email protected]
Through travel agent
- If you have booked a KrasAvia Airline flight ticket through any travel agent, please contact them for a refund.
KrasAvia Airline Office
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KrasAvia Airline Baggage Allowance
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