How to change flight date / postpone / cancel the booked flight in Lufthansa Airline?
Change / reschedule your travel date in Lufthansa:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.lufthansa.com/pe/en/my-bookings
- Enter the booking code, first name, last name (or)
- Enter Lufthansa ID, Email, Password (or)
- Miles & More user ID / Number and Password / Pin
- Click “Log in”
- Select the date you want to reschedule
- Confirm the submission.
How to get refund from Lufthansa airlines for unused / partially used flight tickets?
- Visit https://www.lufthansa.com/pe/en/refund
- Go to “My Bookings” and Click ‘request a refund’ under Flight details
- Enter the required details and make the payment if applicable.
- Use your personal computer for ticket refunds due to flight cancellations. (A mobile version for automatic self-service refunds in the event of flight disruptions will be available shortly).
- Enter 13-digit Lufthansa ticket number, Booking code & Passenger details.
- Click “Submit”.
Through Lufthansa Service Centre
- If you cannot request a refund online, you can fill the form here
- Enter the name, email, phone number
- Enter the 13-digit Lufthansa ticket number, booking code
- Enter the passenger name
- Click ‘Submit’
- Your request will be processed manually by the Lufthansa customer service person.
Through travel agent
- If you have booked a Lufthansa flight ticket through any travel agent, please contact them for a refund.
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