How to change mistakes in your name, flight date and refund ticket in TUI Airways?

How to change flight date / postpone / cancel the booked flight in TUI Airways?

Change / reschedule your travel date in TUI Airways:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Go to ‘Manage my Booking’
  3. Enter the booking code, passenger surname, departure date
  4. Click “Log in”
  5. Select the date you want to reschedule
  6. Confirm the submission.

How to get refund from TUI Airways for unused / partially used flight tickets?

By online

  1. Visit
  2. Go to “My Bookings” and Click ‘request a refund’
  3. Enter the required details and make the payment if applicable.
  4. Enter TUI ticket number, Booking code & Passenger details.
  5. Click “Submit”.

Through TUI Airways Call Centre

  • You can contact TUI Airways call centre: 0203 451 2688 for any refunds.
  • Your request will be processed manually by the TUI customer service person.

Through travel agent

  • If you have booked a TUI flight ticket through any travel agent, please contact them for a refund.

TUI Airways Offices Worldwide

Find TUI Airways Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

TUI Baggage Allowance

View TUI Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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