How to change mistakes in your name, flight date and refund ticket in Urumqi Air?


How to change flight date / postpone / cancel the booked flight in Urumqi Air?

Change / reschedule your travel date in Urumqi Air:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit https://www.urumqi-air.com/
  2. Go to “Passenger service”
  3. Click “self service”
  4. Enter ‘mobile number or e-mail’
  5. Click “Log in”.
  6. Select the date you want to reschedule
  7. Confirm the submission.

How to get refund from Urumqi Air for unused / partially used flight tickets?

By online

  1. Visit https://www.urumqi-air.com/
  2. Go to ‘booking’ section.
  3. Click ‘My-Order’.
  4. Enter ‘user name’.
  5. Enter ‘password’.
  6. Click ‘Log in’.
  7. For flight ticket refund, please enter the ticket number.

Through Urumqi Air Call Centre

  • You can contact Urumqi Air customer service center (95334).

Through travel agent

  • If you have booked a Urumqi Air flight ticket through any travel agent, please contact them for a refund.

Urumqi Air Office

Find Urumqi Air Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Urumqi Air Baggage Allowance

View Urumqi Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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