How to change mistakes in your name, flight date and refund ticket in Virgin Australia Airline?

How to change flight date / postpone / cancel the booked flight in Virgin Australia Airline?

Change / reschedule your travel date in Virgin Australia:

Here are the procedure to do online. You can also contact the travel agent to change your flight date

  1. Visit
  2. Go to ‘Manage Your Booking’ and retrieve your itinerary
  3. Enter the booking reference, guest last name
  4. Click “Manage Booking”
  5. Select the date you want to reschedule
  6. Confirm the submission.

How to get refund from Virgin Australia airlines for unused / partially used flight tickets?

By online

  1. Visit
  2. Enter the required details and make the payment if applicable.
  3. Enter Virgin Australia ticket number, Booking code & Passenger details.
  4. Click “Submit”.

Through Virgin Australia Call Centre

  • Please contact Virgin Australia Guest Contact Centre: 13 67 89 (Within Australia). Calls from outside of Australia, please contact Virgin Australia Offices.
  • Opening Time: Monday to Sunday: 5am – 11pm AEST
  • Your request will be processed manually by the Virgin Australia customer service person.

Through travel agent

  • If you have booked a Virgin Australia flight ticket through any travel agent, please contact them for a refund.

Virgin Australia airlines Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network / Code Share Flights

Fares for Business Class, Economy Class, any Changes on flights, Cancellations/Refund, Discounts for children/infants on Virgin Australia Airline, please click here.

Virgin Australia Airlines Offices Worldwide

Find Virgin Australia Airlines Reservation | Town | Sales | Airport Offices Contact details such as Address, Phone number, Location, Email and more details in your country

Virgin Australia Baggage Allowance

View Virgin Australia Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

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