How to change flight date / postpone / cancel the booked flight in Virgin Australia Airline?
Change / reschedule your travel date in Virgin Australia:
Here are the procedure to do online. You can also contact the travel agent to change your flight date
- Visit https://www.virginaustralia.com/au/en/#/mytrips
- Go to ‘Manage Your Booking’ and retrieve your itinerary
- Enter the booking reference, guest last name
- Click “Manage Booking”
- Select the date you want to reschedule
- Confirm the submission.
How to get refund from Virgin Australia airlines for unused / partially used flight tickets?
By online
- Visit https://www.virginaustralia.com/inspiration/au/arc-agents-refund-form
- Enter the required details and make the payment if applicable.
- Enter Virgin Australia ticket number, Booking code & Passenger details.
- Click “Submit”.
Through Virgin Australia Call Centre
- Please contact Virgin Australia Guest Contact Centre: 13 67 89 (Within Australia). Calls from outside of Australia, please contact Virgin Australia Offices.
- Opening Time: Monday to Sunday: 5am – 11pm AEST
- Your request will be processed manually by the Virgin Australia customer service person.
Through travel agent
- If you have booked a Virgin Australia flight ticket through any travel agent, please contact them for a refund.
Virgin Australia airlines Cancellation / Refund Fee for Domestic Network / Public Service Routes / International Network / Code Share Flights
Fares for Business Class, Economy Class, any Changes on flights, Cancellations/Refund, Discounts for children/infants on Virgin Australia Airline, please click here.
Virgin Australia Airlines Office
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Virgin Australia Customer Care Support
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Virgin Australia Baggage Allowance
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