IATA Europe
IATA�s regional office for Europe is located in Madrid, Spain and has a network of over 15 offices in both European Union and non-EU countries comprising, among others, Russia, Turkey, Israel, Ukraine and the Commonwealth of Independent States (CIS).
IATA maintain close relations with governments, agencies, the International Civil Aviation Organization (ICAO), European Union Institutions, EUROCONTROL, EASA, European Civil Aviation Conference (ECAC), regional airlines associations such as Airlines For Europe (A4E), European Business Aviation Association (EBAA), European Regions Airline Association (ERAA), Airlines International Representation in Europe (AIRE), as well as airports, and air navigation service providers.
Address:
IATA Germany, Austria, Liechtenstein, Luxembourg and Switzerland, Baseler Arkaden, Wilhelm-Leuschner-Str. 78, Frankfurt am Main – 60329
Working hours
IATA Customer Service number
For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.
IATA phone number for Travel and cargo agent: +34 91 545 24 57
IATA phone number for airlines: +34 91 545 24 56
Email:
Fax:
IATA website: http://www.iata.org/Pages/default.aspx
IATA Dangerous Goods hotline
For any information concerning the shipment of dangerous goods, please contact
IATA cargo Website: http://www.iata.org/cargo
IATA Dangerous Goods Hotline: 1-514-390-6770
Email: dangood@iata.org.
About IATA
The International Air Transport Association (IATA) is the trade association for the world’s airlines.
IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).
The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.
Is there any problem / complaint with reaching the IATA Office Frankfurt am Main, Germany Address or Phone number? Please report any issues using the below comment form.
Rate your experience with the IATA Office in Frankfurt am Main, Germany: (click on the stars below)
Dear IATA,
Please amend the information published at https://www.iatatravelcentre.com/international-travel-document-news/1580226297.htm about Germany. According to the information published at the website of the German Federal Foreign Office: https://www.auswaertiges-amt.de/en/einreiseundaufenthalt/coronavirus, passengers in transit are allowed, whilst this information is not at all included in your announcement, quite the contrary! Sadly, your website caused a serious situation at the Hong Kong Airport on 28 July, where the officers including the check-in counter supervisor, refused 5 passengers travelling from Hong Kong to Poland (Warsaw) via Frankfurt (Germany) by Lufthansa to board the plane on the ground of IATA’s map linked above. Since there is no email of IATA given here, I am reporting this incident and I would like to urge you to amend the information published on your website immediately. We have rebooked the tickets for the passengers and we would not want to experience refusal of boarding again. Thank you for resolving this matter at your earliest convenience.
Sehr geehrte Damen und Herren,
bin eine Non-Iata Agent und wollte gerne Iata lizens beantragen ,können Sie mir den Antragsformular per PDf schicken,da ich auf Website viele Anträge gesehen habe wusste ich nicht welche richtig ist.Könnten Sie mir da behillflich sein lieben dank im voraus.
Mit freundlichen Grüssen
Yildirim Tasdelen
Dear IATA TEAM,
I am a Non-Iata Travel Agent,I want to be a IATA Travel Agent,can you send me please the Apllication Form maybe in German.How can i get a IATA Agent License can you help me please
Best Regards Yildirm Tasdelen
IATA no.: 23259040
we need your help for passport thing to opening BSPlink urgently
TACT-online – your invoice no. 152001929 – Relation no.: 1033108
Period: Jan. 2021 – Dec-2021 dt. 09.11.2020 by IATA Netherlands
Dear, we dont need the TACT-online as we have already the print form.
Please arrange a storno / credit.
Many thanks.
Dear Sir or Madam,
while considering a mandatory covid vaccination for your airlines, i would like you to consider that in many European counties e.g. Germany the willingness to get vaccinated is only around 60 %.
Consider if you can cope with another loss of at least 40% of clients aside from those who will cease to travel due to other options.
Thank you sincerely
Maren Renz
Dear Mr/Mrs.,
We booked from Cai to Mun (15/05/2020) which didn’t happen because of the pandemic. We booked on EgyptAir through Travel2be. EgyptAir requires a written form from Travel2be so we can get our payment back or the return payment to be done directly from Travel2be. The only time we reached Travel2be by phone, they said we will send you an email soon & unfortunately this is not evolving. Also, the last date to refund the tickets is May 2021 (which is soon) & we would like to get the payment back please. I hope you can help
Thank you in advance
Dear Sir or Madam,
We are a forwarding company in Schoeneck / Frankfurt am Main.
We would like to become an IATA agent, and we would like to ask where we have to send the registration form?
Dear Ladies and Gentleman,
in your current regulations which were referenced by the LUFTHANSA you stated that Canada will open its borders for tourists beginning 21th of september. However this seems to be contradictory to the date which is presented on the official canadian website (https://travel.gc.ca/travel-covid). Here the 07 of september is stated. We are now a bit confused. Can you please explain for whom this date is relevant? Otherwise we are concerned that the LUFTHANSA will not fly us to Canada.
Thanks a lot in advance,
Best regards, Andreas
IATA Code: 23-259040
my question: where can we find your invoice of EUR 1388,52 dated 04Sept.2021 and drawn from our bank account from 15 Oct. 2021
thanks
chunhai xu
Dear Sir or Madam I need help – urgent!! I cannot login to the customer portal – I get no email to reset or change my email paßword so that i can login again! PLEASE contact me – my email adress s.weirauch@spd-reiseservice.de
Thanks for urgent help!!!
Dear IATA Frankfurt,
we ve been working since 3 years in cargo airfreights in Frankfurt am Main.
We have been booking our shipments allways via agents.
Our firm has 2 worker with DGR good cerfiticate and we want to get a CASS number to book and send our shipments.
Could you help us to send procedurs Papers to get a CASS Number for our firm
Thanks
Luong
Asia WAS Trading & Consulting GmbH
Dear Sirs/Madam
I appreciate this opportunity to reach out to you and get first-hand information about my intentions.
I intend to complete a privately funded program with you, so the following questions arise: How can I get an internship or secure a job during and after my studies with the certificate you awarded?
The course title is: Human Factors and Safety Management. Fundamentals (taught by partner or self-study). Course code: TCVT-04
Looking forward to hearing from you soon.
Your sincerely
Osmond Thomas