IATA Europe
IATA’s regional office for Europe is located in Madrid, Spain and has a network of over 15 offices in both European Union and non-EU countries comprising, among others, Russia, Turkey, Israel, Ukraine and the Commonwealth of Independent States (CIS).
IATA maintain close relations with governments, agencies, the International Civil Aviation Organization (ICAO), European Union Institutions, EUROCONTROL, EASA, European Civil Aviation Conference (ECAC), regional airlines associations such as Airlines For Europe (A4E), European Business Aviation Association (EBAA), European Regions Airline Association (ERAA), Airlines International Representation in Europe (AIRE), as well as airports, and air navigation service providers.
Address:
IATA Israel, Trade Tower Building, 8th Floor, 25 Hamered Street, Tel Aviv – 68125, IsraelWorking hours
IATA Customer Service number
For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.
IATA phone number for Travel and cargo agent: +972 3 561 9006
IATA phone number for airlines: +972 3 561 9006
Email:
Fax:
IATA website: http://www.iata.org/Pages/default.aspx
IATA Dangerous Goods hotline
For any information concerning the shipment of dangerous goods, please contact
IATA cargo Website: http://www.iata.org/cargo
IATA Dangerous Goods Hotline: 1-514-390-6770
Email: [email protected].
About IATA
The International Air Transport Association (IATA) is the trade association for the world’s airlines.
IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).
The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.
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Following the collapse of WOW airline some months ago,
tickets paid in full (Isracard) for an Iceland voyage became worthless,,,
We wondered whether IATA and/or EU have a relief procedure whereby
our lost moneys could be recovered.
Thank you for your attention,
Sincerely,
M,Arieli, Adv.
23 March 2020
To: United Airlines
To whom it may concern
Dear Sir / Madam,
In October 2020, we family of five, parents and kids ages 8, 15, and 18 booked flight to SFO on dates: 26.03.2020 returning 17 April 2020 as below.
TICKET: UA/ETKT 016 5523532117 FOR DEMBO/ITAMAR MR
TICKET: UA/ETKT 016 5523532118 FOR DEMBO/JONATHAN MR
TICKET: UA/ETKT 016 5523532120 FOR FISHMAN DEMBO/ILANA MRS
TICKET: UA/ETKT 016 5523532121 FOR DEMBO/NOA MISS
TICKET: UA/ETKT 016 5523532119 FOR DEMBO/URI MR
The purpose of this vacation was to spend family time before Jonathan (age 18) recruiting to the IDF (mandatory Israel army service for 24 moth) on 23 August 2020.
Timing of this trip was carefully selected in order to assure that Jonathan will be able to complete all high school exams during May and June -July.
Unfortunately, due to COVD-19 virus events, this flight was canceled by United, and any travel arrangements are impossible.
With a full understanding of the current situation of United due to significant changes in flights, I will appreciate an exceptional review of our case, as due to army restrictions, we do not have any (!) possibility to provide another date for flight or reschedule this trip for all of us.
Therefore, I will appreciate it if United will perform a full refund of tickets in light of this personal and critical circumstances.
Thank you in advance and very much looking forward for reply.
With regards,
Ilana Fishman Dembo
To whom it may concern
Dear Sir / Madam,
I bought in Cheap O’air 2 tickets to fly from Tel Aviv to Buenos Aires and back to Tel Aviv with Air Europa. The company cancelled the flight and we asked them to refund the money; and this is the first answer we got :
As per the notes, your booking #66429257 has already been cancelled. You will receive the refunds back to original form of payments with in 1-2 billing cycle.
Later we got another mail informing us that they are not going to refund our money because we cancelled the flyght “after flying day” but we didn’t cancelled the company cancelled; so now we have no flyght and no refunds.What must we do to get our money back??
Hello
I bought 2 plane tickets to Budapest with El Al. On 24.08.20
The purchase was made through the Gotogate agency
Following the corona, the flight was canceled and El Al returned the money on 06.07.21. But Go Gotogate holds the money and does not transfer it to me.
All attempts to reach them by phone or email have failed.
What to do? Your pressure? Court ?
Waiting for your help
Booking references JBB3M7 ,JBDYTE
Sincerely
ARIE POTASH
Hello
I would like to know who should I contact in your organization with a complaint about an airline that refuses to refund me for a double ticket in my name and for the same flight. The booking for the flight the second time was due to her booking with a return ticket and the first of course was by mistake. Immediately I wrote to the airline and asked for a refund.
Looking forwards to your response
Daniel Bartal
I DON’T SEE ANY EMAIL ADDRESS IN CASE I HAVE A QUESTION