IATA Africa & Middle East
IATA’s regional office for the Africa and Middle East (AME) is based in Amman and, along with its country offices, sustain the extraordinary dynamism of region by responding to the needs of member airlines, member airlines, accredited travel and cargo agents as well as industry partners.
IATA maintain close relations with governments, their agencies, the International Civil Aviation Organization Middle East (ICAO-MID), the African Airlines Association (AFRAA), the African Civil Aviation Commission (AFCAC), the African Union, airports, air navigation service providers and regional airline associations.
Address:
Working hours
IATA Customer Service number
For any queries or information for Airlines, Travel Agents, Cargo Agents (BSP, CASS, Accreditation), contact IATA customer care number.
IATA phone number for Travel and cargo agent: +962 (6) 5939922
IATA phone number for airlines: +962 (6) 5939922
Email:
Fax:
IATA website: http://www.iata.org/Pages/default.aspx
IATA Dangerous Goods hotline
For any information concerning the shipment of dangerous goods, please contact
IATA cargo Website: http://www.iata.org/cargo
IATA Dangerous Goods Hotline: 1-514-390-6770
Email: [email protected].
About IATA
The International Air Transport Association (IATA) is the trade association for the world’s airlines.
IATA has 54 offices in 53 countries. It represents some 280 airlines from 120 countries. Flights by IATA members represents 83% of total traffic (RTK: Revenue Tonne Kilometers).
The IATA regional pages are your access to regional information, such as industry issues, safety and security, agency programs and regional planning, regulatory public policies, and more.
Is there any problem / complaint with reaching the IATA Office , Zambia Address or Phone number? Please report any issues using the below comment form.
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please advise how we can register our iata number with air iberia
Hello Dianelink
Please check with the following link, we not sure it helps you or not.
https://www.iberia.com/us/iberiaplus/register/#!/PLUREG
My name is Catoline Zulu.
I had bought a ticket from Ethiopian Airlines for travel on the 19th of November from Lusaka to Brussels. The purchase of the yicket was made on Wednesday 16th November 2022 for a third party. My complaints are as follows:-
1. The airline refused to allow me to pay using a swiping machine. Hence the ticket which was supposed to cost USD 1400 ended up costing USD1533 becsuse they insisted I pay using online transfer. They said they had no swiping machine.
2. They asked for the passport of my family friend Marie France Mulanga Kasongo. Yet they neglected to check the validity of the visa which had not yet come into effect. They issued the ticket anyway. Now we have been surcharged USD200 more in order to change the flight date.
3. I suspect my ATM Card was inadvertantly left behind at the Ethiopian Airlines but they are yet to inform me.
4. Kindly advise as to whether the Zambia office of Ethiopian Airlines has handled this matter professionally or not.
Kindly provide your IATA zambia office contact.
Also a quesion, would an airlone entitled cancel a fully paid issued ticket and demand double amount extra charge quoting their higher current fare base, if not, flight is not canceled, but passenger seat canceled.
Regards