Japan Airlines Reservartion Office in Us & Canada, Us & Canada 6

Japan Airlines Co., Ltd. (JAL)was established in 1951 . It is the flag carrier airline of Japan and the second largest in the country behind All Nippon Airways. It is headquartered in Shinagawa, Tokyo, Japan; and its main hubs are Tokyo’s Narita International Airport and Tokyo International Airport (Haneda Airport), as well as Osaka’s Kansai International Airport and Osaka International Airport. JAL group operations include scheduled and non-scheduled international and domestic passenger and cargo services to 220 destinations in 35 countries worldwide, including codeshares.


Japan Airlines Us & Canada Us & Canada Address:

1-800-JAL-FONE (1-800-525-3663*)
Outside the US/Canada (charges apply) +1-310-607-4160
Reservations & Information Daily 05:00-18:00 (Pacific Time)
JAL Mileage Bank Center
Mon.-Fri. 06:00-18:00 (Pacific Time)
Sat. Sun. Holidays 07:00-15:00 (Pacific Time)


Working hours

Map: View direction here

Japan Airlines Official website:https://www.jal.com/ua/en/contact_us.action/english/home

Japan Airlines Online Check-in: https://www.jal.com/ua/en/contact_us.action/online check-in

Note: Online Check in begins 24 hours before departure, and up until 90 minutes before your flight’s scheduled departure time.

Check Japan Airlines flight schedule here: https://www.jal.com/ua/en/contact_us.action/flight schedule

Check Japan Airlines flight status here: https://www.jal.com/ua/en/contact_us.action/flight status

Japan Airlines baggage services telephone contact numbers:

Japan Airlines Baggage Allowance

View Japan Airlines Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Near-by Airports:

Near-by cities:

Attractions in Us & Canada:

Types of Planes / Air craft available with Japan Airlines

Total fleet: 159

  • Boeing 737
  • Boeing 737 Next Gen
  • Boeing 767
  • Boeing 777
  • Boeing 787

Queries handled by Japan Airlines Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class,JAL Mileage Bank

Is there any problem / complaint with reaching the Japan Airlines Us & Canada Reservartion Office in Us & Canada Address or Phone number? Please report any issues using the below comment form.

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6 thoughts on “Japan Airlines Reservartion Office in Us & Canada, Us & Canada


    I’m flying on a reward ticket from Alaska Airlines and Japan Airlines. I would like to know if I can upgrade to business from bkk to hnd? The second part of my flight is hnd to sfo in first class. I thought they booked me in business all the way. My confirmation code is P3EAYL . I’m flying March 9th 2018. Flight #’s are 32 and 2. One more question, how do I pick my seats online or do I call? Thank you in advance for you help. Bruce Peirano 209-481-0341

  • Gerald A. Brumm

    My wife, Estrella J Brumm, has a 16 April 2020 booking on JL 078 from MNL to HND connecting with the JL/AA code share 010 / 8405 from HND to ORD.

    Her round trip was booked online through AA.

    JL 078 MNL – HND has been suspended due to the Corona virus crisis.


    What can we do today, 30 March 2020, to make sure that Mrs. Brumm is booked on JL 742 (the JL 078 replacement) for the 16 April 2020 flight MNL – NRT?

    Will JL provide passenger and checked bags transfer from NRT to HND?

    Will JL provide food and lodging during the FIFTEEN HOUR LAYOVER between flights?


    This is an extremely frustrating situation. AA says that the Manila – Tokyo leg of the trip is JL’s problem; they operate the flight. JL says that the situation is AA’s problem because the travel was booked through AA and JL has no records of Mrs. Brumm.

    Apparently NOBODY wants to step up and be RESPONSIBLE. That is why I gave JL Customer Care a ONE STAR rating; that is the lowest rating allowed.



    I am wanting to book online MNL>NAR JUN 2 FLT JL746 10:05-15:35; NAR>SEA JUN 2 FLT JL068 18:00-11:00.
    I heard that JAL is requiring a minimum of four hour layover or connection flight will not be honored and lost.
    Please clarify if true or not.
    Thank you.

  • Thomas Wheat II

    I am trying to check my outbound flight from Tokyo to Manila as my flight details were changed. I called American Airlines and they did give me a telephone number but no reply. The numbers I have for USA are 1-877-525-3807 and 1-800-525-3663.

  • amy.yi

    Dear Sirs,

    For our air shipment will from PEK to YUL via JFK under AWB:131-84459712. this shipment has depatured from PEK on 06th,Sep 110:am.
    Your official website showed the latest information is to this cargo has departured from JFK at US local time on 08th,Sep,17:21pm, and ETA YUL on 09th,Sep.08:40am at Canada local time.

    Till now, we have not received this cargo ,kindly pls help us to check and also make it to reach to destination ASAP.
    Thank in advance.

  • M borja

    Bad online service. Been on the phone waiting for an available agent for the past 4 hours!!!! Not exaggerating!!! Tried their online and just kept going in circles!! Come on JAPAN AIRLINE!!!!! Whats the problem???