Jin Air in Kota Kinabalu, Malaysia 8

Jin Air Co. Ltd is a Korean low-cost airline. As of April 2018 it operates flights to 6 domestic cities and 26 international destinations. It launched its first long haul route, between Incheon and Honolulu, in December 2015. It has operated cargo services since November 2013.
Jin Air Kota Kinabalu, Malaysia Address:
Lot L2L 05(B), Level 2 (landside), Terminal Building, Kota Kinabalu International Airport, 88740, Sabah


Jin Air Customer Service Center

Jin Air customer care number: 1600-6200, 02-3660-60000

Business hours: 6:00 AM ~ 20:00 PM (KST)

Jin AirOfficial website: https://www.jinair.com/booking/index

Jin Air Online Check-in: www.Jinair.com/in/gb/online check-in

Note Online checkin Korean Domestic flights : 24 hours – 30 minutes prior to departure. International flights : 24 hours – 1 hour 30 minutes prior to departure

Check Jin Air schedule here: https://www.jinair.com/ready/route

Check Jin Air flight status here: https://www.jinair.com/ready/flightInfo

Jin Air Baggage Allowance

View Jin Air Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.

Jin Air Lost / Damaged Baggage

If your baggage is lost / damaged / missed, report with in 21 days to the airline in writing and within 7 days for damaged baggage or lost items

And your baggage tag that was received during boarding procedure at departure site must also be submitted.

Fill this form for the baggage claim at Jin Air and submit to the airline

Lost / Damaged Baggage Compensation Agreement

Jin Air Baggage Report Form – Property Irrgularity Report (PIR)

Travel During Pregnancy in Jin Air

Expectant mothers can travel in Jin air till 32 weeks of their pregnancy.

Single pregnancy

32-36 weeks of pregnancy:

Expectant mothers who are between 32-36 weeks must submit a declaration during your travel.

Multiple pregnancy

Expectant mothers can travel in Jin air till 32 weeks of their pregnancy. After 33 weeks, travel is restricted with Jin Air according to IATA Medical Guidelines for pregnant women.

Note: Pregnant women who have gestational hypertension, diabetes, and other complications must submit a doctor’s note and declaration during boarding procedures regardless of their length of pregnancy.

Documents required for pregnancy people to travel with Jin Air

  • 2 copies of Health Verification Declaration.
  • 1 copy of doctor’s note for air travel for pregnant women

For more details, visit https://www.jinair.com/ready/help

Types of Planes / Air craft available with Jin Air

Total fleet: 22

Boeing 737

  • Boeing 737-800

Boeing 777

  • Boeing 777-200

Queries handled by Jin Air Customer care:

Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class

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8 thoughts on “Jin Air in Kota Kinabalu, Malaysia

  • Lilian Fung

    To whom it may concern, I’m Lilian Fung from
    Malaysia, reservation no LV5G22,I will be
    Traveling to Seoul with your airlines on
    The 26/11/2018,I am regret to inform that
    I have wrongly filled the first name to last
    Name ( Natasha Wong Jin Xuan and
    Wong Shan lu).Could you please advise
    Me if there will be a problem upon check in
    The Korea airport later? Looking forward
    For your reply.Thank you.

  • Dania

    Good day,

    I wish to fly using your services from Seoul,Incheon (ICN) to Osaka,Kansai (KIX). As i going through your rules and regulations, i have some questions to ask, which are :

    1. ICN to KIX is a 1 hour 45 minutes journey. I will not get complimentary meal and might just get beverages only. Can i still pre-order inflight meals? How to order?

    2. ICN to KIX may get luggage (not cabin luggage) check-in below 15kg per person? The price for it is include in the ticket price?

    Thank you if you willing to respond my email as it may help me a lot to fly with your services.

  • Elaine

    I have reported damage baggage on 9/11/2019 (Saturday).
    Flight: LJ061

    I been informed that the report can be ready within 3 days.
    May i know the status?

  • Alfred Lee

    I am trying to reach Jinair Kota Kinabalu to enquire why Jinair booking website is not accepting my credit card payment….saying that my credit card does not have 3D secure abilities. Please assist soonest & greatly appreciate if someone can urgently email me on how to resolve this matter by today. Thank You