Kenya Airways City Office in Khartoum SUDAN 8

Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.


Kenya Airways Khartoum City Office Address:
El Fayheaa Commercial Building , Ali Abd ELatif St.
P.O.Box: 1982 Khartoum , Sudan

Kenya Airways City Office telephone contact numbers:
249-183-782579/ 781662/ 781955/ 781080


Fax: 249 183773844

Working hours


Kenya Airways Official website:

Kenya Airways Online Check-in: check-in

Check Kenya Airways flight status here:

Kenya Airways baggage services telephone contact numbers:
249-183-782579/ 781662/ 781955/ 781080

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Near-by Airports:

Near-by cities:

Attractions in Khartoum:

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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8 thoughts on “Kenya Airways City Office in Khartoum SUDAN

  • Anwar Dawod Hamid Dawod

    I was lost my bag at the Addis Ababa airport date of 11/05/2018 and the flight number KQ408 boarding pass ETKT 706533820964802.
    So please return back to Khartoum because I’m already went back to Khartoum.


  • Salah Mohamed

    I have a booking on 3rd July from Khartoum to PARIS and the return on 21st July, is the flight coming to Khartoum on the scheduled date mentioned?

  • Tawfiq Ali

    Customer care,,
    My name Is Tawfiq Ali and I travelled from Nairobi on the 28th of June at 11:20 pm Nairobi to Khartoum and arrived around 1:15am on 29th of June and was on transit to Aden onboard on Queen Bilkis Airways which departed at 4 am to Aden.
    While transiting in Khartoum all Kenyan baggage where delayed and we were taken to the Bilkis Check-in counter where we met a Kenya Airways representative (a Sudanese Lady) and a Bilkis Airways who assured us that our baggage Would be placed on the plane. The Bilkis representative further assured us that should the baggage be delayed, we would get them in Aden by the next flight that is yesterday the 2nd of July.
    In Aden after disembarking we did not get our bags and reported to the Bilkis representative and he also assured us that they will come on the next flight that is yesterday 2nd of July.
    Yesterday I went to pick the bag at 4pm and they told me that it seems that Kenya Airways had not sent the bag to Khartoum and that they did not get it, which I doubt.
    I would kindly request for your assistance to confirm that the baggage was given to the Bilkis representative by the Kenya Airways representative.
    My bag tag is as follows:
    OBI2ZD 1/23KG
    KRT KQ348 28JUN 23:2
    0706 KQ 271301
    Your kind assistance would be greatly appreciated.
    Please if you could find it at the airport please deliver to Bilkis Airways to deliver to Yemen.
    The Bilkis representative in Khartoum contact no. +249 92720020
    Yours faithfully,

  • Ahmed ElSayed

    Dear Sir
    Through my travel agent I booked 4 tickets on Kenya Airways from Khartoum to Kigali return to depart on 6 April. Due to the circumstances in Sudan you cancelled the flight at very short notice
    This cancellation caused us to miss a very important meeting (we tried to book on Ethipoian airways next day but could only get 2 tickets and our group were 13)
    I write to you because just today 6 MONTHS LATER my travel agent returned and told me that he is still waiting for the reimbursement of the 4th ticket and you had deducted taxes of nearly $40 per ticket
    I think this is very unfair and should be returned and in fact we are entitled to compensation for missing our very important meeting

  • Sakina Baiyee

    My sons flight was cancelled by Kenya airways and he requested to be put on a scheduled flight for 20th May, 2022. The the office accidentally booked him on the wrong flight for 19th. He is still waiting for a confirmation from Kenya airways that they have rectified their mistake. !!! Time is running out as the flight leaves at 3am and he has already incurred extra costs and missed an important meeting in West Africa.