Kenya Airways City Office in Kigali RWANDA 12

Kenya Airways was established in 22 January 1977 and commenced operations in 4 February 1977 which is the the flag carrier of Kenya. Kenya Airways has its head quarter in Embakasi, Nairobi, with its hub at Jomo Kenyatta International Airport.


Kenya Airways Kigali City Office Address:
Union Trade Center Building
Ground Floor
Avenue De La Paix
P.O.Box: 757 Kigali Rwanda

Kenya Airways City Office telephone contact numbers:
Reservation Offices hotline :
+250782062524 (0800-2000hrs) daily
+250788386339 (0800-1800hrs) weekdays; (0900-1400hrs) Saturdays except last Saturday of the month

Email: Reservation [email protected]


Working hours


Kenya Airways Official website:

Kenya Airways Online Check-in: check-in

Check Kenya Airways flight status here:

Kenya Airways baggage services telephone contact numbers:
Reservation Offices hotline :
+250782062524 (0800-2000hrs) daily
+250788386339 (0800-1800hrs) weekdays; (0900-1400hrs) Saturdays except last Saturday of the month

Kenya Airways Baggage Allowance

View Kenya Airways Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges, Airport Baggage rates in the above link.

Kenya Airways Baggage Trace:

Trace your baggage at Kenya Airways

Kenya Airways Baggage Phone: +254-20-3274747

Near-by Airports:

Near-by cities:

Attractions in Kigali:

Types of Planes / Air craft available with Kenya Airways

Total fleet: 45

  • Boeing 737-300
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787–8
  • Embraer ERJ-190
  • Boeing 737-300F
Queries handled by Saudia (Saudi Airlines) airlines Customer care:
Flight Ticket Booking, Ticket Cancellation, Flight Ticket Rescheduling, Ok to Board, Visa Services, Online Check-in, Baggage Allowance, Duty Free Allowance, Flight Information, Airport Lounges, Visa Information, In-Flight Meals, Airport Transfers, Missing Luggage, Immigration Services, Valet Parking, Meet and Greet, Flight Wifi, Airport Wifi, In-Flight Entertainment, Airport Facilities, Delayed Flights, Visa on Arrival, First Class, Business Class, Economy Class, Flying Blue

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12 thoughts on “Kenya Airways City Office in Kigali RWANDA

    • Editor Post author

      Hi SALAT ABDi Ali,
      Please call the below numbers
      Reservation Offices hotline :
      +250782062524 (0800-2000hrs) daily
      +250788386339 (0800-1800hrs) weekdays; (0900-1400hrs) Saturdays except last Saturday of the month

      Support team.

  • Mbaraga Promesse

    Hello, my names are Mbaraga Promesse.Who can help me to make a reservation please?I want a Flight from Kigali to Nairobi on the date of 6th April 20117 to 12th April 2017.My Passport number is PC263573. My contact number are +250788510228 or +250786307558.
    Kind regards,

  • joseph

    Am a dissapointed lot.Am expecting my cargo from Hong Kong China,airwaybill no 706-26123193 which from the website I have learned its stuck in Nairobi since suturday.the consignment was meant for tendering purposes meant for 2nd May.Can anyone help

  • hyder ali

    Dear Sir /madam,
    we need help from you . there is a client who booked with a ticket for kigali tomorrow, he is having rwanda visa which recieved up on arrival and ticket but the problem is Pakistan they want ok to board as airline normaly do for them here in kigali but i dont know why Kenya airways is not facilitating. we only need OK TO BOARD from kenya airways kigali. we have online visa and a ticket

  • Aline

    Can i get your e mail adress? we are calling you but none is picking our phone.

    Is sad my 2 People did not get assistance from your Office when they was asked for papers which are not important.

    I have never been asked for invitation later when i am travalling around Africa.

    Kindly give me your mail please

  • Musa Donald Gbow

    Just purchased a ticket to Nairobi but made a mistake on the return date which I want to correct immediately. Also, the flight cost $360.40 but $432 was deducted from my account. Tried to get a site to change and is not working and therefore need help urgently.

  • Theogene Ibirinone

    Good morning,Im Theogene IBIRINONE the Managing Director of Bright Vehicles Agent ltd,we would like to be your Agent in selling your air flight ticket.
    We located at city center KN 12 st ,in CITY PLAZA HOUSE,1st floor 013room-+250 783395033 thank you.

  • Sandrine

    Hello! I had bought a ticket with kenya airways from kigali to Dar es salam. But now my vacation plans have changed and i would rather vacation in Kenya is it possible to change my ticket from Kigali to Dar es salaam into Kigali to Nairobi?